Afrihost Uncapped ADSL Feedback (Pt3)

Status
Not open for further replies.
bwana

bwana

MyBroadband
Super Moderator
Joined
Feb 23, 2005
Messages
97,635
Reaction score
37,749
Location
Plz
http://mybroadband.co.za/vb/showthread.php/544879-Afrihost-Uncapped-ADSL-Feedback-(Pt2) continues here:

AfriMan said:
Hi Guys

We've had quite a few threads discussing Afrihost Uncapped products and bundles. If you're confused about where to get your questions asked, post them here or PM me, but otherwise I will still be checking the various threads to see where I can help out.

Anyone can sign up for an uncapped product from this link:-

http://go.afrihost.com/afrihost-uncapped-awesomeness

You'll get 50% off your uncapped pro-rata and your first full month (does not apply to bundles).

Enjoy! :D
Click to expand...
Mod_note: These threads are clearly designed/intended for customers to provide feedback to their respective ISPs - not for disgruntled former customers to vent, not for other ISPs to promote their services, etc - and, one hopes, for the relevant ISP to respond.
 
Last edited:
What's happening with International Links Afrihost?

P:\>tracert fmia.co.za

Tracing route to fmia.co.za [72.32.203.38]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.254
2 9 ms 9 ms 8 ms 105-236-6-65-esr-lo.mtnbusiness.co.za [105.236.6.65]
3 22 ms 11 ms 8 ms 41.181.221.246
4 9 ms 9 ms 8 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.165.115]
5 9 ms 44 ms 8 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.114]
6 175 ms 175 ms 179 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.221]
7 175 ms 174 ms 175 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.203]
8 179 ms 173 ms 173 ms 195.50.122.181
9 299 ms 293 ms * vl-3605-ve-229.csw2.london1.level3.net [4.69.166.18]
10 294 ms 295 ms 295 ms ae-56-221.ebr2.london1.level3.net [4.69.153.129]
11 292 ms * 293 ms ae-44-44.ebr1.newyork1.level3.net [4.69.137.78]
12 292 ms * 294 ms ae-71-71.csw2.newyork1.level3.net [4.69.134.70]
13 292 ms 292 ms 291 ms ae-72-72.ebr2.newyork1.level3.net [4.69.148.37]
14 278 ms 277 ms * ae-3-3.ebr2.dallas1.level3.net [4.69.137.121]
15 293 ms 293 ms 293 ms ae-62-62.csw1.dallas1.level3.net [4.69.151.129]
16 * 278 ms * ae-1-60.edge10.dallas1.level3.net [4.69.145.18]
17 281 ms 293 ms * 4.31.141.106
18 * * * Request timed out.
19 * 278 ms * core3.dfw1.rackspace.net [74.205.108.7]
20 295 ms * 294 ms aggr101a-core3.dfw1.rackspace.net [72.3.129.53]
21 * 279 ms 278 ms ns.flock.co.za [72.32.203.38]

Trace complete.
Click to expand...
 
Can't believe we're on Part 3 already ;)

If you asked a question in Part 2, please repost so I can answer - looks like the thread has been locked and I can't reply to those messages :(
 
XperiAnce said:
What's happening with International Links Afrihost?
Click to expand...
I tested it as well and my stats looked similar.

I see it points to the USA.
I'm coming from an ISP where that would be a 360ms ping on a good day and double that on a bad day.
If I may ask, what times would you normally expect?
 
RoMark said:
I tested it as well and my stats looked similar.

I see it points to the USA.
I'm coming from an ISP where that would be a 360ms ping on a good day and double that on a bad day.
If I may ask, what times would you normally expect?
Click to expand...

Generally we see between 260ms and 280ms if we're routing directly to the US. If you're being rerouted via another network, then it may differ though.
 
AfriMan said:
Generally we see between 260ms and 280ms if we're routing directly to the US. If you're being rerouted via another network, then it may differ though.
Click to expand...
Fark, this sounds better and better by the minute.
 
IIJM or does anyone else get frustrated with open a support ticket? Once every 2 years gets me frustrated.

Simple request to move my 1GB Free account from my now unused personal Afrihost billing account to my second active business Afrihost billing account so I can monitor/administer all my products under one ClientZone. I see that as straight forward. Ticket system, not so much.

AfriSomeone, please help.
 
Hi Afriman - When you going to blow our minds with the new pricing? :) To which I know you will say "Soon" Lol :)
 
kayvee said:
IIJM or does anyone else get frustrated with open a support ticket? Once every 2 years gets me frustrated.

Simple request to move my 1GB Free account from my now unused personal Afrihost billing account to my second active business Afrihost billing account so I can monitor/administer all my products under one ClientZone. I see that as straight forward. Ticket system, not so much.

AfriSomeone, please help.
Click to expand...
Definitely, but for me it is on the hosting side.
 
kayvee said:
IIJM or does anyone else get frustrated with open a support ticket? Once every 2 years gets me frustrated.

Simple request to move my 1GB Free account from my now unused personal Afrihost billing account to my second active business Afrihost billing account so I can monitor/administer all my products under one ClientZone. I see that as straight forward. Ticket system, not so much.

AfriSomeone, please help.
Click to expand...

We're definitely not doing so well on ticket response times. I think Gian just sent out an email to all our clients, talking about service levels and some areas where we falling short :(

Send me a PM with both ClientZone usernames and I should be able to sort this for you in a jiffy :)
 
hayted said:
Hi Afriman - When you going to blow our minds with the new pricing? :) To which I know you will say "Soon" Lol :)
Click to expand...

I don't know when this is planned. I think we're still waiting for confirmation from MTN on the new IPC pricing from Telkom etc. as per the MyBB article.

But I know that we are going to pass on any savings we receive to our clients - we're just awesome that way :)

So, soon, yes :)
 
AfriMan said:
We're definitely not doing so well on ticket response times. I think Gian just sent out an email to all our clients, talking about service levels and some areas where we falling short :(

Send me a PM with both ClientZone usernames and I should be able to sort this for you in a jiffy :)
Click to expand...

Cheers AfriMan, YGPM.


EDIT: True to his word, sorted in a jiffy! Many thanks!

Actually I had considered PMing you first but decided the right way to was to open a ticket without the extra burden here.

Yeah since got Gian's email, but what a let down when I found out I hadn't already won the R10k AfriSweepstakes ;)
 
Last edited:
hayted said:
Hi Afriman - When you going to blow our minds with the new pricing? :) To which I know you will say "Soon" Lol :)
Click to expand...

Hey, I'm busy pulling an Apple here and are busy copyrighting the word "soon". Just think how much money I can make of AH. :)
 
The problem here is when more and more people join, it's going to increase shaping for everyone and increase demand on the network unfortunately :D :) I just hope things stay steady and smooth for now
 
hayted said:
Hi Afriman - When you going to blow our minds with the new pricing? :) To which I know you will say "Soon" Lol :)
Click to expand...

Perleeeeese
(he says, on his knees clasping his hands while the kids look and think, dads lost the plot, has dopamine issues or is on doob):wtf:
- get the boss man to do whatever costings he needs BEFORE month end....

I want, no I NEED to move to AH.... and I its gonna happen at month end as sure as the X Box remote works on a PC....:)
 
GreatD7007 said:
The problem here is when more and more people join, it's going to increase shaping for everyone and increase demand on the network unfortunately :D :) I just hope things stay steady and smooth for now
Click to expand...

LOL - I hear you, but I am joining ... oh yeah ... the ol' MNET troll is looking at AH...:D:D
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X