Afrihost Capped ADSL Feedback (MTN) - New beginning

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Afrihost has been having very bad connection and I am unable to connect even to their network, using my Telkom ADSL.
 
zizo911 said:
Afrihost has been having very bad connection and I am unable to connect even to their network, using my Telkom ADSL.
Click to expand...

Started using IS backone ISP..packet loss never even touches 0.32% compared to 10%-20% at its best on the AH network
 
Can't Twitch again tonight, after it running perfectly last night (same times)! WTF????
 
I just realized something, why does Crystalweb have 24 hours support during the week, but have the least amount of problems and Afrihost barely has support during the day but are constantly underperforming! Oh and btw well done Afrihost on racking up so many complaints that the forum software can't handle the single thread anymore!
 


Don't know what your people problem is, but 0% packetloss and having 10-18ms on teamspeak, and being watching Smite twitch stream for last couple of hours :D.

Let me add it. been like this all day. no problem so what so ever. been playing GTA online since 2pm till 7pm, then watch stream till now.
 
Morning everyone

Welcome to Capped Feedback Part 2 :)

I guess it's definitely a sign that we've had a few issues that we've run over into a new thread, but hopefully also a sign that we're always willing to discuss and find solutions.

Last night we saw loadshedding hit at about 17:00 and demand dropped pretty much across the board, however we did notice that a few clients reported slow throughput on P2P especially, which is strange if demand is low. As far as we can see that seemed to return to normal later in the evening.
 
Henri18 said:


Don't know what your people problem is, but 0% packetloss and having 10-18ms on teamspeak, and being watching Smite twitch stream for last couple of hours :D.

Let me add it. been like this all day. no problem so what so ever. been playing GTA online since 2pm till 7pm, then watch stream till now.
Click to expand...

Glad to hear it. Just out of interest, was there any loadshedding in or around your area?
 
This on a 4mb line
C:\Users\Brendan.WEALTH>tracert www.afrihost.co.za

Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 * 15 ms 22 ms 41.181.54.85
4 67 ms 50 ms 27 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]

5 82 ms 81 ms 73 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 * 84 ms 109 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 119 ms 133 ms 129 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]

8 * 123 ms 129 ms jh-cr-2.za--jh-cr-1.za-a.mtnns.net [196.44.31.25
5]
9 109 ms 118 ms 125 ms 196.44.31.99
10 126 ms 128 ms 119 ms 196.31.220.6
11 * * 84 ms 196.31.220.23
12 97 ms 103 ms 97 ms 196.31.63.206
13 * 87 ms 74 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 64 ms 33 ms 125 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

C:\Users\Brendan.WEALTH>tracert www.skysports.com

Tracing route to www.skysports.com.c.footprint.net [197.80.129.125]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 * * * Request timed out.
4 66 ms 70 ms 74 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
5 89 ms 99 ms 143 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 57 ms 61 ms 56 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 95 ms 50 ms 40 ms 196.44.31.106
8 99 ms 115 ms 112 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121
]
9 110 ms 116 ms 112 ms 1122.te0-0-0.cpt-pr-1.optinet.net [196.28.178.14
1]
10 104 ms 98 ms 82 ms tengig-0-2-0-0-101-cpt-pe-11.mweb.co.za [197.84.
7.11]
11 61 ms 38 ms 52 ms tengig-0-0-0-1-cpt-p-2.mweb.co.za [197.84.7.34]

12 121 ms 114 ms 130 ms tengig-0-7-0-1-vic-p-1.mweb.co.za [197.84.4.47]

13 205 ms 132 ms 127 ms tengig-0-0-0-0-101-vic-pe-1.mweb.co.za [197.80.7
.9]
14 121 ms 92 ms 82 ms tengig0-0-0-0.mca-pe-1.mweb.co.za [197.80.4.37]

15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Can't even browse skysports. Takes ages to load

Speed Test Local:


Speed Test International
 
BrendanMc said:
This on a 4mb line
C:\Users\Brendan.WEALTH>tracert www.afrihost.co.za

Tracing route to www.afrihost.co.za [197.242.144.102]
over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 * 15 ms 22 ms 41.181.54.85
4 67 ms 50 ms 27 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]

5 82 ms 81 ms 73 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 * 84 ms 109 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 119 ms 133 ms 129 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]

8 * 123 ms 129 ms jh-cr-2.za--jh-cr-1.za-a.mtnns.net [196.44.31.25
5]
9 109 ms 118 ms 125 ms 196.44.31.99
10 126 ms 128 ms 119 ms 196.31.220.6
11 * * 84 ms 196.31.220.23
12 97 ms 103 ms 97 ms 196.31.63.206
13 * 87 ms 74 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
14 64 ms 33 ms 125 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.

C:\Users\Brendan.WEALTH>tracert www.skysports.com

Tracing route to www.skysports.com.c.footprint.net [197.80.129.125]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 10.0.0.2
2 * * * Request timed out.
3 * * * Request timed out.
4 66 ms 70 ms 74 ms ipc-send-tb-3a.mtnbusiness.net [41.181.53.214]
5 89 ms 99 ms 143 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 57 ms 61 ms 56 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 95 ms 50 ms 40 ms 196.44.31.106
8 99 ms 115 ms 112 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121
]
9 110 ms 116 ms 112 ms 1122.te0-0-0.cpt-pr-1.optinet.net [196.28.178.14
1]
10 104 ms 98 ms 82 ms tengig-0-2-0-0-101-cpt-pe-11.mweb.co.za [197.84.
7.11]
11 61 ms 38 ms 52 ms tengig-0-0-0-1-cpt-p-2.mweb.co.za [197.84.7.34]

12 121 ms 114 ms 130 ms tengig-0-7-0-1-vic-p-1.mweb.co.za [197.84.4.47]

13 205 ms 132 ms 127 ms tengig-0-0-0-0-101-vic-pe-1.mweb.co.za [197.80.7
.9]
14 121 ms 92 ms 82 ms tengig0-0-0-0.mca-pe-1.mweb.co.za [197.80.4.37]

15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Can't even browse skysports. Takes ages to load

Speed Test Local:


Speed Test International
Click to expand...

Very intermittent, strange that the 3rd hop times out as well on the second trace. With network latency I usually expect it to be consistently bad, but this seems a lot more intermittent.

Have you tested on another ISP network?
 
AfriMan said:
Very intermittent, strange that the 3rd hop times out as well on the second trace. With network latency I usually expect it to be consistently bad, but this seems a lot more intermittent.

Have you tested on another ISP network?
Click to expand...

No haven't had the chance yet, but had similar issues yesterday. Did a test on WA and it was running fine.
 
AfriMan said:
Very intermittent, strange that the 3rd hop times out as well on the second trace. With network latency I usually expect it to be consistently bad, but this seems a lot more intermittent.

Have you tested on another ISP network?
Click to expand...

Not strange, we already reported high latency on the 3rd hop last night. Is there any feedback on it?
 
Davedes said:
Not strange, we already reported high latency on the 3rd hop last night. Is there any feedback on it?
Click to expand...

3rd hop latency where the second hop times out is very difficult to take as a definitive indicator, there's important info missing so the only way to make up for that is to test with another network and compare.

Latency on the network was definitely normal according to my reports for all regions.
 
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