Afrihost POC Network - Afrigreen Feedback

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Tracing route to www.google.com [64.233.167.104]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms 10.0.0.2
2 3451 ms 2692 ms 2616 ms 169-0-62-1-access.afrihost.co.za [169.0.62.1]
3 1758 ms 2042 ms 2107 ms 41.170.79.230
4 3276 ms * 3031 ms 41.170.79.236
5 37 ms 35 ms 35 ms google.jb1.napafrica.net [196.46.25.166]
6 192 ms 194 ms 193 ms 66.249.95.8
7 * 298 ms 198 ms 209.85.244.240
8 200 ms 219 ms 204 ms 72.14.232.134
9 198 ms 210 ms 199 ms 209.85.246.160
10 * * * Request timed out.
11 * * * Request timed out.
12 * 1500 ms 201 ms wl-in-f104.1e100.net [64.233.167.104]

Trace complete.
 
Sorry.. I can't do this anymore.. I can't even have a decent Skype conversation with my SO.

AfriGuy, I want to cancel this account, but I do not want to pay for next month, even if it is past the 15th.

Can this be worked around? If not, I'd pretty much just reverse the debit order at the bank next month.
 
Tracing route to www.google.com [64.233.167.104]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms 10.0.0.2
2 3451 ms 2692 ms 2616 ms 169-0-62-1-access.afrihost.co.za [169.0.62.1]
3 1758 ms 2042 ms 2107 ms 41.170.79.230
4 3276 ms * 3031 ms 41.170.79.236
5 37 ms 35 ms 35 ms google.jb1.napafrica.net [196.46.25.166]
6 192 ms 194 ms 193 ms 66.249.95.8
7 * 298 ms 198 ms 209.85.244.240
8 200 ms 219 ms 204 ms 72.14.232.134
9 198 ms 210 ms 199 ms 209.85.246.160
10 * * * Request timed out.
11 * * * Request timed out.
12 * 1500 ms 201 ms wl-in-f104.1e100.net [64.233.167.104]

Trace complete.

Woah, that latency to your exchange is terrible :( Looks like congestion, have you tested another ISP?
 
Sorry.. I can't do this anymore.. I can't even have a decent Skype conversation with my SO.

AfriGuy, I want to cancel this account, but I do not want to pay for next month, even if it is past the 15th.

Can this be worked around? If not, I'd pretty much just reverse the debit order at the bank next month.

Sorry to hear that things aren't working out :(
You can cancel anytime before the 25th for it to take affect for month end.
 
Tracing route to www.google.com [64.233.167.104]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms 10.0.0.2
2 3451 ms 2692 ms 2616 ms 169-0-62-1-access.afrihost.co.za [169.0.62.1]
3 1758 ms 2042 ms 2107 ms 41.170.79.230
4 3276 ms * 3031 ms 41.170.79.236
5 37 ms 35 ms 35 ms google.jb1.napafrica.net [196.46.25.166]
6 192 ms 194 ms 193 ms 66.249.95.8
7 * 298 ms 198 ms 209.85.244.240
8 200 ms 219 ms 204 ms 72.14.232.134
9 198 ms 210 ms 199 ms 209.85.246.160
10 * * * Request timed out.
11 * * * Request timed out.
12 * 1500 ms 201 ms wl-in-f104.1e100.net [64.233.167.104]

Trace complete.
 
Sorry to hear that things aren't working out :(
You can cancel anytime before the 25th for it to take affect for month end.

So if I cancel now, the line will still be active till the 25th?
 
Tracing route to www.google.com [64.233.167.104]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms 10.0.0.2
2 3451 ms 2692 ms 2616 ms 169-0-62-1-access.afrihost.co.za [169.0.62.1]
3 1758 ms 2042 ms 2107 ms 41.170.79.230
4 3276 ms * 3031 ms 41.170.79.236
5 37 ms 35 ms 35 ms google.jb1.napafrica.net [196.46.25.166]
6 192 ms 194 ms 193 ms 66.249.95.8
7 * 298 ms 198 ms 209.85.244.240
8 200 ms 219 ms 204 ms 72.14.232.134
9 198 ms 210 ms 199 ms 209.85.246.160
10 * * * Request timed out.
11 * * * Request timed out.
12 * 1500 ms 201 ms wl-in-f104.1e100.net [64.233.167.104]

Trace complete.

Do you have a backup ISP to test, or run some tests on the Telkom guest account?
This looks exchange related :(
 
Well although the timeouts have stopped, the latency isn't looking so hot. Youtube can't load 480p.

Tracing route to afrihost.co.za [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 105 ms 29 ms 57 ms 41.170.79.229
4 141 ms 116 ms 144 ms 41.170.79.230
5 601 ms 24 ms 19 ms 41.170.79.236
6 53 ms 142 ms 109 ms 41.160.2.33
7 91 ms 91 ms 95 ms mtnns-2.jinx.net.za [196.223.14.31]
8 138 ms 116 ms 170 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

9 136 ms 111 ms 110 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
10 44 ms 54 ms 23 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.

Tracing route to google.co.za [216.58.223.3]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 67 ms 97 ms 91 ms 41.170.79.229
4 98 ms 54 ms 55 ms 41.170.79.230
5 150 ms 118 ms 160 ms 41.170.79.236
6 42 ms 57 ms 19 ms google.jb1.napafrica.net [196.46.25.166]
7 69 ms 55 ms 63 ms 72.14.237.239
8 123 ms 118 ms 113 ms jnb01s07-in-f3.1e100.net [216.58.223.3]

Trace complete.
 
Just a reminder that we're still working through some testing for now - things may be a little wonky/ see connection drops entirely. I'll update you guys here once we're done.

Updates are all done, please keep testing :)
One of the confirmed fixes was carbonite.co.za is now accessible.

We'll continue a few other changes later this evening.
 
So, its been 24hrs since I signed up to test. No details as yet. :(
 
I tried out the network today (I'm in Durban) and it was slower than the normal business uncapped. YouTube was almost totally broken. I'll try again sometime.
 
Updates are all done, please keep testing :)
One of the confirmed fixes was carbonite.co.za is now accessible.

We'll continue a few other changes later this evening.

Downloading from http sites like mightyupload.com, 180upload.com, movreel.com, etc still going slow. Averaging now less than 100kbps.
 
Afrigreen is worse than my AH Business account.... only decent speeds are to JHB server (I am in CPT).

Latency is high...

http://www.bandwidthplace.com/speedtest-results/?res=55a942f5aeb1f9.76155063-35082738&source=copy

http://openspeedtest.com/results/44254

http://speedof.me/show.php?img=150717040727-92774.png

Results are all over the place, constant buffering (at 480p), and most downloads are erratic to say the least.
The performance reminds me of the 20hr a day shaped AH Home Uncapped accounts....

Unfortunately, cant switch back to original account, as it now seems to be totally useless as well :(

here's another - just as pathetic

http://testmy.net/db/XVa89noU.OAH7coak
http://testmy.net/XVa89noU.OAH7coak.png
 
Last edited:
I cancelled my account but still have the rest of the month left, possible to trial the new account anyway?
 
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