Afrihost POC Network - Afrigreen Feedback

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Still much of the same slowness tonight... please advise?

Old account
http://netgauge.ookla.com/share/252574134.png
http://netgauge.ookla.com/share/252575241.png

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.


Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 345 ms 317 ms 342 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9
.65]
3 * * * Request timed out.
4 433 ms 448 ms 412 ms 41.181.222.102
5 392 ms 266 ms 276 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 413 ms 444 ms * unc-cpt-1.mtnns.net [196.44.18.8]
7 420 ms 443 ms 481 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]

8 345 ms 357 ms 388 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
9 470 ms 444 ms 400 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.

Afrigreen

http://netgauge.ookla.com/share/252579753.png
http://netgauge.ookla.com/share/252580916.png
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.


Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 376 ms 378 ms 413 ms 169-0-37-1-access.afrihost.co.za [169.0.37.1]
3 369 ms 395 ms 458 ms ipc-rx-b-access.afrihost.co.za [169.1.1.238]
4 363 ms 333 ms 329 ms 41.170.79.236
5 394 ms 397 ms 412 ms 41.169.26.62
6 464 ms 380 ms 326 ms mtnns-2.jinx.net.za [196.223.14.31]
7 458 ms * 343 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

8 480 ms 387 ms 327 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
9 391 ms 431 ms 455 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.

I'm not too much of a fundi when it comes to this stuff so please advise? All I know is that everything's slow at the moment.
 
What does AH have against streaming ? ... ... Surely a 10mb line should allow for a full HD stream along with some browsing ? ... maybe even 2 concurrent streams ? (1080 + 480)
 
Hummercellc said:
AfriGenie, any ideas as to why the routing keeps changing so often as per my post earlier.
Click to expand...

I've asked our Team on AfriGreen to look into this. But I think this may be us working on the routing, or it could be work being done by Telkom.
 
AfriGenie said:
I've asked our Team on AfriGreen to look into this. But I think this may be us working on the routing, or it could be work being done by Telkom.
Click to expand...

From the trace routes you can clearly see this is on the Afrigreen network and not Telkom, hop 2 & 3 are after Telkom. This has been going on since the weekend of the 8th. If you look at other peoples trace routes here you will notice the same thing, one minute Neotel IP's the next Afrihost IP's.
I did submit via clientzone during the weekend of the 8th, and got a snotty response, something about my router and I don't know what I am talking about. Ignored it.
 
Last edited:
Nikkel said:
Still much of the same slowness tonight... please advise?

Old account
http://netgauge.ookla.com/share/252574134.png
http://netgauge.ookla.com/share/252575241.png

Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.


Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 345 ms 317 ms 342 ms 105-236-9-65-esr-lo.mtnbusiness.co.za [105.236.9
.65]
3 * * * Request timed out.
4 433 ms 448 ms 412 ms 41.181.222.102
5 392 ms 266 ms 276 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 413 ms 444 ms * unc-cpt-1.mtnns.net [196.44.18.8]
7 420 ms 443 ms 481 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]

8 345 ms 357 ms 388 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
9 470 ms 444 ms 400 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.

Afrigreen

http://netgauge.ookla.com/share/252579753.png
http://netgauge.ookla.com/share/252580916.png
Microsoft Windows [Version 10.0.10240]
(c) 2015 Microsoft Corporation. All rights reserved.


Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Tracing route to afrihost.com [41.181.185.18]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 376 ms 378 ms 413 ms 169-0-37-1-access.afrihost.co.za [169.0.37.1]
3 369 ms 395 ms 458 ms ipc-rx-b-access.afrihost.co.za [169.1.1.238]
4 363 ms 333 ms 329 ms 41.170.79.236
5 394 ms 397 ms 412 ms 41.169.26.62
6 464 ms 380 ms 326 ms mtnns-2.jinx.net.za [196.223.14.31]
7 458 ms * 343 ms jh-cr-1.za-jh-pr-1.za-a.mtnns.net [196.44.0.73]

8 480 ms 387 ms 327 ms jh-dca-1.za--jh-cr-1.za-a.mtnns.net [196.44.0.21
7]
9 391 ms 431 ms 455 ms 18.185.181.41.in-addr.aserv.co.za [41.181.185.18
]

Trace complete.

I'm not too much of a fundi when it comes to this stuff so please advise? All I know is that everything's slow at the moment.
Click to expand...

Looks like you are on a legacy Afrihost account at the moment, could you switch to AfriGreen and see if that helps at all.

The latency on the second hop looks like there may be an issue on the line or at the Exchange.
 
Hummercellc said:
From the trace routes you can clearly see this is on the Afrigreen network and not Telkom, hop 2 & 3 are after Telkom. This has been going on since the weekend of the 8th. If you look at other peoples trace routes here you will notice the same thing, one minute Neotel IP's the next Afrihost IP's.
I did submit via clientzone during the weekend of the 8th, and got a snotty response, something about my router and I don't know what I am talking about. Ignored it.
Click to expand...

The second hop is the connection between your line and the Exchange, but you are right, it should probably not be bouncing around like that. ;)

I can't even to begin to imagine why this would be happening, so I'll need to wait for the Technical people to share their findings.
 
Emissary_Of_Pain said:
What does AH have against streaming ? ... ... Surely a 10mb line should allow for a full HD stream along with some browsing ? ... maybe even 2 concurrent streams ? (1080 + 480)
Click to expand...

Which service are you streaming on at the moment?
 
AfriGenie said:
The second hop is the connection between your line and the Exchange, but you are right, it should probably not be bouncing around like that. ;)

I can't even to begin to imagine why this would be happening, so I'll need to wait for the Technical people to share their findings.
Click to expand...

In my case hop 1 is the exchange, pppoe on a notebook not a router, hop 2 IPC and hop 3 Afrihost....
 
Hummercellc said:
In my case hop 1 is the exchange, pppoe on a notebook not a router, hop 2 IPC and hop 3 Afrihost....
Click to expand...

Ooooooooo... That makes a lot more sense. My apologies, I'll chalk this up to a lack of sufficient quantities of coffee.
 
Latency in the crapper again, its up and down more times than a geriatric going to the loo.

Also streaming ANYTHING is becoming an exercise in frustration

3cpv2W0.png


Tracing route to youtube-ui.l.google.com [216.58.223.14]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 120 ms 104 ms 105 ms ipc-tx-a-access.afrihost.co.za [169.1.1.249]
4 56 ms 44 ms 74 ms ipc-rx-a-access.afrihost.co.za [169.1.1.250]
5 140 ms 136 ms * 41.170.79.236
6 73 ms 92 ms 118 ms google.jb1.napafrica.net [196.46.25.166]
7 68 ms 45 ms 36 ms 72.14.237.239
8 106 ms * 138 ms jnb01s07-in-f14.1e100.net [216.58.223.14]

Trace complete.

C:\Users\Joshua>
 
Zero throughput on my Afrigreen account right now. Was working brilliantly until about 10 minutes ago. Currently back go Afrihost Normal for the time being

Z
 
Not having any problems with streaming or browsing. Are we using the same network? :rolleyes:

4595327300.png

4595335588.png
 
Tracing route to youtube-ui.l.google.com [216.58.223.14]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 3337 ms 3116 ms * ipc-tx-a-access.afrihost.co.za [169.1.1.249]
4 2195 ms 1860 ms 2744 ms ipc-rx-a-access.afrihost.co.za [169.1.1.250]
5 3421 ms 3698 ms 2391 ms 41.170.79.236
6 * 3463 ms 2797 ms google.jb1.napafrica.net [196.46.25.166]
7 3452 ms * 3761 ms 72.14.237.239
8 3579 ms 3087 ms 1242 ms jnb01s07-in-f14.1e100.net [216.58.223.14]

Trace complete.

AfriGenie said:
Could you please run a traceroute to Youtube.com, we need to make sure your routing is correctly configured.
Click to expand...
 
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