Hi, I've been with AH for nearly 2 years now and have deciced to join Vox while you guys sort out your problems which I'm no longer prepared to be part of.
However, as I'd like to remain with AH, incase you fix things properly I'd like to switch my account to a Prepaid account.
How can I do this, as I see the option is not available in the Clientzone.
Also, how does one order the next number of gigs when we are on a debit order.
Your website makes no mention of how one pays or switches to a Prepaid account.
Any info would be appreciated, otherwise I will probably just cancel the account.
However, as I'd like to remain with AH, incase you fix things properly I'd like to switch my account to a Prepaid account.
How can I do this, as I see the option is not available in the Clientzone.
Also, how does one order the next number of gigs when we are on a debit order.
Your website makes no mention of how one pays or switches to a Prepaid account.
Any info would be appreciated, otherwise I will probably just cancel the account.
