Since you are in Helderberg just ping 196.7.7.7, or better do tracert, and show the results. Would be interesting to see how it compares with what I get in Pta
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Afrihost problem!
- Thread starter ProAsm
- Start date
Since you are in Helderberg just ping 196.7.7.7, or better do tracert, and show the results. Would be interesting to see how it compares with what I get in Pta
ld13
Honorary Master
I do not see how this is relevant or helpful to the topic at hand...
Code:
Tracing route to 196.7.7.7 over a maximum of 30 hops
1 11 ms 10 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.4.193]
2 14 ms 12 ms 12 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
3 13 ms 11 ms 11 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.198.188]
4 14 ms 13 ms 13 ms 196.7.7.7
Trace complete.There are many factors that can influence the results above.
Nothing wrong with Afrihost.
the point is that I cannot ping 196.7.7.7 from here on any of my various connections and that an outside source like that above cannot either
Reverse lookup on 41.181.54.86 = ipc-recieve-tb-2a.mtnbusiness.net.
Whois information on IP:
[Querying whois.afrinic.net] [whois.afrinic.net] inetnum: 41.181.0.0 - 41.181.255.255 netname: MTNNS-NET5 descr: MTN Business SA Static space country: ZA admin-c: DK4-AFRINIC tech-c: DK4-AFRINIC org: ORG-VSA1-AFRINIC status: ALLOCATED PA mnt-by: AFRINIC-HM-MNT mnt-lower: MTNBUSINESS-MNT mnt-domains: MTNBUSINESS-MNT remarks: please send abuse reports to [email protected] source: AFRINIC # Filtered parent: 41.0.0.0 - 41.255.255.255 organisation: ORG-VSA1-AFRINIC org-name: MTN SA org-type: LIR country: ZA address: 216 14th Avenue address: Fairland address: Johannesburg 2196 e-mail: [email protected] phone: +27832006465 phone: +27832006465 admin-c: JJM2-AFRINIC tech-c: JJM2-AFRINIC mnt-ref: AFRINIC-HM-MNT mnt-ref: MTNSA-MNT mnt-by: AFRINIC-HM-MNT source: AFRINIC # Filtered person: David Kruger nic-hdl: DK4-AFRINIC address: MTN Business, address: Heron Place, address: c/o Century Boulevard and Heron Crescent, address: Century City address: Cape Town address: South Africa e-mail: [email protected] phone: +27 87 740 0014 source: AFRINIC # Filtered
Server or computer ping results...
IP address: 41.181.54.86
Server response time: Unable to ping IP address. *
So you are either sitting at mtn or afrihost and give some result that has no bearing on the problem either.
And afrihost is the responsible party for me since my contract is with them and not mtn and neither they nor afrihost comes clean with the reason I cannot access the websites.
ld13
Honorary Master
The (in)ability to ping a server does not unfortunately in itself prove anything. I can ping 196.7.7.7 from my afrihost account while you cannot. I would probably conclude that something is, at first glance at least, hindering ICMP packets.
Define various connections? Ping failure from PC/laptop/phone etc? ... but via same router/adsl using a single account? I'd also point the finger at the router at this stage as Rickster suggests. Did you try multiple ISP accounts?
I ran the test from Afrihost, as I did not expect their DNS server to respond to any request that did not originate from within its own network - you also did not specify that you are looking for test results from external networks. If you did I would not have done the test and merely stated that... I do not expect their DNS server to respond to any request that did not originate from within its own network.
Bibo, you *might* be going a bit too far with the symptoms here. Afrihost cannot in any way influence whether a LAN cable is unplugged/plugged in? DNS has nothing to do with this situation (however, it did in the previous one, which we fixed 
)
Waaait - are you using Hamachi @OP (that can disconnect and show that red cross you are seeing!)
Also Id13 - he says that it does not happen with MWEB connected?
)Waaait - are you using Hamachi @OP (that can disconnect and show that red cross you are seeing!)
Also Id13 - he says that it does not happen with MWEB connected?
I agree with you 100% but somehow it did.
I have had further developement here.
1. With Mweb, no red cross and when I hold my mouse over the icon it says "My Network / Internet Access"
2. If I connect the modem to Afrihost USING DNS 8.8.8.8 / 8.8.4.4 I get the red cross after a while and if I hold my mouse over the icon it says "My Network / No Internet Access"
If I open "Network and sharing center" it shows a red cross between my modem and the Internet.
However, in this state, everything works 100%, I do have Internet access, I download, I browse no problem.
I log onto the Modem UI and everything there is good, no problem what so ever but the red cross persists on my PC.
3. Now as of yesterday if I connect the modem to Afrihost USING DNS 196.7.7.7 / 196.7.8.9 I no longer get the red cross.
I go change the DNS to 8.8.8.8, reboot the modem and sure enough after an hour or so the problem appears, sounds crazy I know, but it does.
Now when I do a Nslookup using DNS = 196.7.7.7 I get the following which I never got last time.
Code:
C:\Users\Proasm>nslookup www.google.co.za
Server: UnKnown
Address: 192.168.0.1
Non-authoritative answer:
Name: www.google.co.za
Addresses: 2a00:1450:4009:802::1018
173.194.41.119
173.194.41.127
173.194.41.120I most certainly will switch to Afrihost now, found it 100000000000000 times better than Mweb
Oh btw I have a icore-7 PC using Windows 7 Pro 32 bit and have a Netgear DGN2200v3 modem/router.
Connection is via a LAN cable which is 43 meters long.
Last edited:
I agree with you 100% but somehow it did.
I have had further developement here.
1. With Mweb, no red cross and when I hold my mouse over the icon it says "My Network / Internet Access"
2. If I connect the modem to Afrihost USING DNS 8.8.8.8 / 8.8.4.4 I get the red cross after a while and if I hold my mouse over the icon it says "My Network / No Internet Access"
If I open "Network and sharing center" it shows a red cross between my modem and the Internet.
However, in this state, everything works 100%, I do have Internet access, I download, I browse no problem.
I log onto the Modem UI and everything there is good, no problem what so ever but the red cross persists on my PC.
3. Now as of yesterday if I connect the modem to Afrihost USING DNS 196.7.7.7 / 196.7.8.9 I no longer get the red cross.
I go change the DNS to 8.8.8.8, reboot the modem and sure enough after an hour or so the problem appears, sounds crazy I know, but it does.
Now when I do a Nslookup using DNS = 196.7.7.7 I get the following which I never got last time.
Oh and btw, if I'm connected to Afrihost I can ping 196.7.7.7, but when I'm connected to Mweb I get a timeout.Code:C:\Users\Proasm>nslookup www.google.co.za Server: UnKnown Address: 192.168.0.1 Non-authoritative answer: Name: www.google.co.za Addresses: 2a00:1450:4009:802::1018 173.194.41.119 173.194.41.127 173.194.41.120
I most certainly will switch to Afrihost now, found it 100000000000000 times better than Mweb
Well - it seems that AH's DNS are once again working for you
BTW - you will only be able to access 196.7.7.7 internally from an Afrihost network - thats why it is not working with Mweb.Im glad you have
It really is a good product
Sorry I'm only jumping in here now ProAsm, looks like the regular forumites had things sorted though
Shout if you notice this crop up again.
Shout if you notice this crop up again.