Afrihost Uncapped ADSL Feedback (Pt2)

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Afriman I tried your tweak my line thing in clientzone, my ADSL is dead now and wont connect. How can that be? Did a power cycle also, still the same.
 
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Whenever I've logged into my clientzone and checked on my account prior to this month, I've been unshaped. This month somehow, I seem to be shaped more often than not. My usage hasn't changed, in fact, it's now lower on average than previous months.


I wonder what is happening over there at Afrihost. They must not be able to handle their growth that well.
 
Got my line fixed now, but MAAAAAAAN I was unshaped for 2 seconds this morning, and then BAM.

Shaping Policy: 50% Download/ 25% P2P

:(
 
Got my line fixed now, but MAAAAAAAN I was unshaped for 2 seconds this morning, and then BAM.

Shaping Policy: 50% Download/ 25% P2P

:(

Same here, I must say I am really starting to lose hope here....

I said I would be happy if you shape but leave my gaming alone, but look at this now!!

2990263668.png


Now you are shaping me silly and messing with my gaming. So the net is basically useless for me right now. please get your ducks in a row guys.
 
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Whenever I've logged into my clientzone and checked on my account prior to this month, I've been unshaped. This month somehow, I seem to be shaped more often than not. My usage hasn't changed, in fact, it's now lower on average than previous months.


I wonder what is happening over there at Afrihost. They must not be able to handle their growth that well.

This is, pretty much precisely, what has my panties knotted. The user experience has changed dramatically over the past week or so, and I'd love to know why... and what the Afri-folks are doing to address the issue.
 
This is, pretty much precisely, what has my panties knotted. The user experience has changed dramatically over the past week or so, and I'd love to know why... and what the Afri-folks are doing to address the issue.

Wow!!! and I wanted to sign up with them from next week. What worries me is the absence of feedback from the Afri-guys. Seems we are doomed to never have proper internet in this Country.
 
Yep, don't tell me the usage is still so much that I now have to be shaped like this!!!!!

Shaping Policy: 25% Download/ 6.5% P2P

on a week day!!! This is getting a bit pathetic!!

I am now shaped silly and my ping is crap!!! So can't even play online games to pass the time. What's the use of the net then!!??
 
As am I - my finger is right now itching to hit the cancellation button - I note also the silence of the forum reps...

Yep nowhere to be seen... I'm thinking there is something more to this slow speeds. Got lucky with the IOS7 downloads and just used that as an excuse.... Wonder what the real issue is here.
 
I am going to give Afrihost the benefit of the doubt as they have been good so far (from what I gather from the forums).

And the silence is making me a tad nervous as well... I have to say though, maybe they are in a meeting about the current situation... Maybe we will have answers soon!

I hope so at least as I sent telkomza a pm and apparently they (afripeople) just need to confirm client self install but other than that my dsl is activated, not so on clientzone though... argh...
 
As am I - my finger is right now itching to hit the cancellation button - I note also the silence of the forum reps...

To go where? Afrihost have succeeded in instilling pangs of loyalty in me thanks to their usual customer-centric approach, and having the cojones to shake up the market every now and again. Not feeling the love at present though.
 
This is, pretty much precisely, what has my panties knotted. The user experience has changed dramatically over the past week or so, and I'd love to know why... and what the Afri-folks are doing to address the issue.

This is exactly what is irking me a bit. Something has drastically changed in the past week. Maybe we were lucky to not expect any shaping. And although I am furiously loyal to Afrihost this has me seriously worried. The change has been very drastic. Let's hope this gets resolved soon.
 
To go where? Afrihost have succeeded in instilling pangs of loyalty in me thanks to their usual customer-centric approach, and having the cojones to shake up the market every now and again. Not feeling the love at present though.
There are a few other options. I moved from OW as a result of the more expensive Gold package...
 
There are a few other options. I moved from OW as a result of the more expensive Gold package...

I'd rather keep myself from the inevitable personality clash I'd have with certain folk at OW...

'Sides, I'm still confident that Afrihost will fix whatever needs to be fixed.
 
My ping while in a game of League of Legends is abnormally high. Ping is usually ~170ms, but was ~360ms in game now.

Code:
$ tracert euw.leagueoflegends.com

Tracing route to euw.leagueoflegends.com.cdn.cloudflare.net [190.93.245.13]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  10.0.0.2
  2     9 ms     9 ms     8 ms  X-X-X-X-esr-lo.mtnbusiness.co.za [X.X.X.X]
  3    10 ms    10 ms     9 ms  ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
  4    10 ms    10 ms    10 ms  tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
  5    31 ms    33 ms    33 ms  compj-cpt-1.mtnns.net [196.44.18.2]
  6   176 ms   175 ms   176 ms  ls-cr-2.uk--tb-cr-1.za.mtnns.net [196.44.31.113]
  7   168 ms   165 ms   168 ms  am-cr-1.nl--ls-cr-2.uk-a.mtnns.net [196.44.31.183]
  8   163 ms   163 ms   163 ms  am-tpr-1.nl--am-cr-1.nl-a.mtn.net [209.212.111.141]
  9   164 ms   164 ms   164 ms  xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41.89]
 10   201 ms   202 ms   204 ms  4.69.162.145
 11   200 ms   201 ms   200 ms  4.69.162.201
 12   337 ms   335 ms   338 ms  unknown.Level3.net [213.244.165.242]
 13   322 ms     *      328 ms  xe-4-0-7.ar1.ams3.nl.nlayer.net [69.22.139.200]
 14     *        *        *     Request timed out.
 15   400 ms   404 ms   396 ms  190.93.245.13

Trace complete.

Code:
$ ping euw.leagueoflegends.com

Pinging euw.leagueoflegends.com.cdn.cloudflare.net [141.101.114.14] with 32 bytes of data:
Reply from 141.101.114.14: bytes=32 time=360ms TTL=54
Reply from 141.101.114.14: bytes=32 time=366ms TTL=54
Reply from 141.101.114.14: bytes=32 time=364ms TTL=54
Reply from 141.101.114.14: bytes=32 time=365ms TTL=54

Ping statistics for 141.101.114.14:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 360ms, Maximum = 366ms, Average = 363ms

Code:
$ ping bbc.co.uk

Pinging bbc.co.uk [212.58.253.67] with 32 bytes of data:
Reply from 212.58.253.67: bytes=32 time=155ms TTL=116
Reply from 212.58.253.67: bytes=32 time=156ms TTL=116
Reply from 212.58.253.67: bytes=32 time=157ms TTL=116
Reply from 212.58.253.67: bytes=32 time=156ms TTL=116

Ping statistics for 212.58.253.67:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 155ms, Maximum = 157ms, Average = 156ms

Code:
$ ping 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=184ms TTL=44
Reply from 8.8.8.8: bytes=32 time=185ms TTL=44
Reply from 8.8.8.8: bytes=32 time=184ms TTL=44
Reply from 8.8.8.8: bytes=32 time=184ms TTL=44

Ping statistics for 8.8.8.8:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 184ms, Maximum = 185ms, Average = 184ms

Everything else seems normal. Just LoL is abnormal.

Probably load on their servers. Not much we can do there I'm afraid :(
 
Afrihost is running out of steam. Speeds have been terrible since the beginning of last week. Currently - Shaping Policy: 25% Download/ 12.5% P2P

We're looking into how we can best manage the demand for usage at the moment. We're still seeing a large amount of traffic for OP updates, but still mostly torrents.

However general realtime speeds should still be awesome :)
 
Hi Guys, What sort of streaming are you guys getting from Netflix?

When Afrihost isn't shaping, I am getting 720p on UK and 480p max on US.
Am using Unotelly on CT DNS and have a 10MB line.

Tried a Axxess trial account yesterday and hit 1080 Super HD on UK and 1080p on US and could almost get 3D movies...

What gives?
 
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