We don't shape based on per account usage - it's done on the overall network load to make sure that the overall usage for all of our clients is a good one.
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: If you were buying a TV today, which brand would you choose?
Afrihost Uncapped ADSL Feedback (Pt2)
- Thread starter bwana
- Start date
- Status
We don't shape based on per account usage - it's done on the overall network load to make sure that the overall usage for all of our clients is a good one.
Do you guys not realize the crap you are sprouting - we have plenty capacity but to not shape realtime we need to shape downloads because otherwise we wouldn't have enough capacity to keep realtime unshaped but we have plenty of capacity - repeat until head explodes.
Ok....
My bread and butter comes from me knowing a tad about networking, so again I disagree.
What you are saying that in order not to shape on real-time protocols, you shape non real-time protocols.
Where does shaping something not infer that there is a deficit of bandwidth; thus the necessity for shaping?
So, again wrong - capacity issue.
Secondly, I don't expect you guys to go to Checkers and buy more IPC bandwidth.
A lot of the peeps here are quite technical, (including myself) so we understand this cannot be fixed in the next few hours, days or even months.
At the same instance, while your prices are aggressive, you are not running a charity. We are paying for our services and are simply asking for the appropriate service levels to be adhered to.
You cannot understand how p'd off I am after having my link DOG slow for almost two weeks, and now I find that I've been shaped. Last week when the problem began, I checked to make sure that I was not shaped, so this is not even the cause of the problem. It simply adds insult to injury.
Nice write up. i completely agree.
Again guys, I do know that this situation isn't ideal - and we're running through a lot of options to try and have it sorted.
Running an IPC is properly complicated too so to just say it's definitely a capacity issue isn't the right way to look at it. I Engineering guys probably looked at this first off. If they say it's not a capacity issue I fully believe them and trust them enough to believe it isn't a capacity issue.
Running a network of this scale is completely different to having a Home network, bonded solution or inter-city link. There are so many factors that are at play here and I'm the first to admit that I don't know even half of what goes into a network this size.
Let's give our guys enough time to crunch the processes down and implement a fix.
Running an IPC is properly complicated too so to just say it's definitely a capacity issue isn't the right way to look at it. I Engineering guys probably looked at this first off. If they say it's not a capacity issue I fully believe them and trust them enough to believe it isn't a capacity issue.
Running a network of this scale is completely different to having a Home network, bonded solution or inter-city link. There are so many factors that are at play here and I'm the first to admit that I don't know even half of what goes into a network this size.
Let's give our guys enough time to crunch the processes down and implement a fix.
Agreed on giving your guys some time.
However, assumptions are the mother of all f'ups. I work for a corporate ISP. Unfortunately we don't get the luxury of free bandwidth at home though.
Not dissing you, just saying...
As long as you guys can see a general issue and are working on it, I am happy with that information.
I'll have feedback as soon as it lands in my inbox, I promise you guys!
I don't think Engineers would make assumptions - they're a pretty hardcore bunch of peeps
I'll have feedback as soon as it lands in my inbox, I promise you guys!
I don't think Engineers would make assumptions - they're a pretty hardcore bunch of peeps
Thanks dude. We all appreciate it.
Had a chat to one of the support guys who told me they are shaping at the moment due to repair work underway on the undersea cable.
Ive done a total of 200gig on my 4mb line this month and I am being shaped on certain protocols quite badly. Im ok with all this happening during the day when I'm not home but to have 20kb/s available at night is a little bit sad.
Hope it gets sorted out soon. Pre-MTN I was using the IS network option and never had a single problem.
Ive done a total of 200gig on my 4mb line this month and I am being shaped on certain protocols quite badly. Im ok with all this happening during the day when I'm not home but to have 20kb/s available at night is a little bit sad.
Hope it gets sorted out soon. Pre-MTN I was using the IS network option and never had a single problem.
Orihalcon
Expert Member
Well now...that makes perfect sense.
AFri-team...if this is the case...you need to tell your managers to keep you guys in the loop more regarding repairs and outages
to placate the angry inet MyBB mob Eish.... sorry dude. That's a painful one.
I'll chat to our guys about this quickly.AfriMan mentioned earlier that Telkom may be doing work on the EASSY cable but this isn't affecting us in any way. If there was a cable issue/ break we'd see much higher latency and an overall more severe affect on all of our accounts.
Sorry about this, I really do understand that this is frustrating.
Please try and re-schedule the download for after hours once the shaping has relaxed - it should come down pretty quickly then.
HelterSkelter
Expert Member
I've heard there was/is a DDOS attack on MTN's network/datacenter somewhere.
Personally I'm not 100% sure what caused the issues, however I can safely say it didn't have any affect on our ADSL network at all
It's also been sorted out as of last night from the last updates I'm seeing.
wingnut771
Honorary Master
Nothing lol
- Status