Afrihost Uncapped ADSL Feedback (Pt2)

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10min later and shaped. Still better than other guys. Done 111gb on my 2mb account so far.

Shaping Policy: 75% Download/ 75% P2P
 
10min later and shaped. Still better than other guys. Done 111gb on my 2mb account so far.

Shaping Policy: 75% Download/ 75% P2P

Really? You call this better than other guys? I'll give your account another 10 minutes and you will be where I am now.

Shaping Policy: 25% Download/ 6.5% P2P

Similar amount of bandwidth used
 
75 % through a 750 Mb file and it failed - now need to start again but now 25% shaped and downloading at 15KB/s.
The most telling thing here is AH have obviously given up trying to explain / defend this - they have obviously decided that most people will just keep paying them every month rather than bother to change to another ISP. I wonder how many other pissed off AH clients are out there who either don't know about this forum or can't be bothered to complain.
I saw someone post here recently wondering if it would be possible to get 170 Gb a month on a 1MBs uncapped account with AH - Bwahahahaha
 
What the hell!

Screen Shot 2013-09-30 at 10.07.13 AM.png

With 30 gigs used!!!!!

Girlfriend is at home and says it is like the internet is OFF! she needs to use it for work! WTF
 
Think it is time we all visit their facebook page and let every potential client know what the experience is like at the moment before they sign up??
 
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:confused:
 
Think it is time we all visit their facebook page and let every potential client know what the experience is like at the moment before they sign up??

I hate giving negative feedback but I think it might be time to let rip on this...

My gf is at home and says the internet is not even working on her phone or laptop now... seriously! why am i paying for 10 meg speeds and getting nothing? started on saturday night when i went down to under 1 meg... seriously pissed off!
 
Really? You call this better than other guys? I'll give your account another 10 minutes and you will be where I am now.

Shaping Policy: 25% Download/ 6.5% P2P

Similar amount of bandwidth used

No, better than you guys with the heavy shaping. I did say earlier, I feel sorry for you guys.

Edit: Shaping is dropping fast

Shaping Policy: 50% Download/ 25% P2P
 
I'll add my 2c here. I think we can safely say that the product has intrinsically changed in the last 2 weeks. Speeds have been terrible, general browsing feels slow and laggy. Pings are all over the place. Shaping does not gradually kick in but hits like a ton of bricks. I have no issue with P2P being shaped, but at 10Kb/s on a 2 meg line is a bit rediculous. This is completely different to what was the norm 2 weeks ago.

HTTP downloads are being shaped to death as well. So no BF4 beta for any Afrihost Customers. I think we can all agree that we need an urgent answer as to what exactly is going on. Something has changed....save the yadda yadda high demand. What is causing the high demand and how long will it take. If i wanted an internet connection for real time services only I'll use my 3G contract, that works perfectly well for browsing and a bit of youtube or skype.

We have gone from having a connection that is usable for all services 95% of the day to barely usable 10% of the day for most services. Which what it boils down to is an 80% value reduction and 300% frustration increase. I have always stuck with Afrihost through all the difficult MTN times. But we are being treated like a idiots at the moment instead of valued customers and being fed a line of drivel. Don't say nothings wrong......something is wrong. What happened to being the most open ISP and owning up to mistakes and/or problems.

I'll end my rant with this....any bussines has their ups and downs and service problems, but telling customers that everything is fine when it clearly isn't is insulting, irritating and unnaceptable.

/Rant
 
I'll add my 2c here. I think we can safely say that the product has intrinsically changed in the last 2 weeks. Speeds have been terrible, general browsing feels slow and laggy. Pings are all over the place. Shaping does not gradually kick in but hits like a ton of bricks. I have no issue with P2P being shaped, but at 10Kb/s on a 2 meg line is a bit rediculous. This is completely different to what was the norm 2 weeks ago.

This is probably due to the number of new users they are taking on from MWeb... glad I'm still with MWeb, not throttled AND decent speeds :D
 
No, better than you guys with the heavy shaping. I did say earlier, I feel sorry for you guys.

Edit: Shaping is dropping fast

Shaping Policy: 50% Download/ 25% P2P

Just refreshed

Shaping Policy: 25% Download/ 12.5% P2P

Falling quicker than a hooker's p**** :(
 
Conversation with AfriHost person on FB..

Conversation started today
Me:
And I am soooo close to cancelling my account with you guys and taking all 10 of my unhappy friends, that I recommended AfriHost to, with me!!
Afrihost
10:12am
Afrihost
Hi Rynhardt. Our shaping is classified according to line speeds. You will not be compared to someone on a 10Mbps line. We shape when the network is under pressure or during peak times. We start with the highest, if the pressure continues we start going down the scale to the lighter users. I can confirm that the network at the moment is under pressure but this changes hourly, which means you are shaped at a certain level now but it could change a number of time throughout the day. -M
Rynhardt Ferreira
10:14am
Rynhardt Ferreira
i think you guys need to visit myBB. People are going crazy on there and this has been ongoing for +-2 weeks now.
And another thing. One of my friends that I told to go to AfriHost is being shaped the same as me?? He is only on 5GB now
Afrihost
10:21am
Afrihost
I will need your friends username to confirm it. We try not to shape but if usage is high and the network is under pressure we have to. It changes through out the day but your realtime services will not be affected. -M
Rynhardt Ferreira
10:23am
Rynhardt Ferreira
I will get his username once he is online. Can you please explain how the usage can all of a sudden be so high? It has never been like this in the 6 months or whatever I have been with you guys. Now for 2 weeks no one can do anything?
Afrihost
10:34am
Afrihost
Usage has changed and we have noticed it but it is unexpected and our shaping policy accommodates these changes. Shaping changes 5 times on your account yesterday and you were not shaped on Saturday. It changes constantly. -M
Rynhardt Ferreira
10:36am
Rynhardt Ferreira
Yay whoopty doo, One day without shaping. That is just magical.. Time for a change I think. Thanks
 
Weird, maxing out my line via FTP atm.

I don't think the numbers in Client Zone mean anything, they don't seem to reflect at all what I'm getting.

Perhaps they're related to the Infinite Improbability Drive?
 
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