Afrihost Uncapped ADSL Feedback (Pt2)

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Afriman, do you shape local downloads? :wtf:

Current Shaping
NZ8Vq.jpg


Local Download
C9qqK.jpg



Int. Download
c2Tq4.jpg


See, the international download is what it should be but the local download is only being affected a bit?
 
Zertop said:
Afriman, do you shape local downloads? :wtf:

Current Shaping
NZ8Vq.jpg


Local Download
C9qqK.jpg



Int. Download
c2Tq4.jpg


See, the international download is what it should be but the local download is only being affected a bit?
Click to expand...

We don't really distinguish between local and international in any way. Could be difference on the servers - load, speeds etc
 
Hi Afriman / Afrigirl, So we all know that Telkom is dropping the price of IPC... can we expect a price reduction??

Secondly I not sure if this was already brought up but I am in Cape Town, Southern Suburbs, on a 10mb uncapped bundle and I would like to know why the max I can get out of my 10mb uncapped is about between 250kbps - 400kbps when downloading via bittorrent. I notices this change about a month ago, I used to get speeds of between 800kb/s to 1mb/s, I really thinking of dropping my ADSL bundle because the service has dropped. Could you please advise why this is so. oh and before you say its my pc its not because I didn't change anything on my pc, also my brother in law who is living a few roads away is on the same bundle and he said he is experiencing the same, he also used to get the same speed as I did as above
 
W.Salie said:
Hi Afriman / Afrigirl, So we all know that Telkom is dropping the price of IPC... can we expect a price reduction??

Secondly I not sure if this was already brought up but I am in Cape Town, Southern Suburbs, on a 10mb uncapped bundle and I would like to know why the max I can get out of my 10mb uncapped is about between 250kbps - 400kbps when downloading via bittorrent. I notices this change about a month ago, I used to get speeds of between 800kb/s to 1mb/s, I really thinking of dropping my ADSL bundle because the service has dropped. Could you please advise why this is so. oh and before you say its my pc its not because I didn't change anything on my pc, also my brother in law who is living a few roads away is on the same bundle and he said he is experiencing the same, he also used to get the same speed as I did as above
Click to expand...

Read above regarding the price reduction.

For the past month or so, Afrihost has had to apply shaping to control the influx of users. This shaping is possibly why you are experiencing slow downs in your downloads.
 
Zertop said:
Read above regarding the price reduction.

For the past month or so, Afrihost has had to apply shaping to control the influx of users. This shaping is possibly why you are experiencing slow downs in your downloads.
Click to expand...

So because they got more users the service we used to get went down because we didn't really get shaped... why don't Afrihost just get more capacity and in this way will keep you customer experience top-notch
 
I Love being in Durban. I can't remember the last time I was shaped on my Afrihost uncapped line. Good work guys, more than happy with the performance of the account. :D
 
W.Salie said:
So because they got more users the service we used to get went down because we didn't really get shaped... why don't Afrihost just get more capacity and in this way will keep you customer experience top-notch
Click to expand...

They have ordered new capactity. Its on its way :D They already applied some last week and the full order will be completed by the end of the telkom network freeze
 
KaMoS said:
Same here in CPT, things seems to be good. My p2p downloads are shaped but everything else is OK.
Click to expand...

I was shaped today for the first time in 2 months due to the IPC. What shaping policy are you on? (Like percentage wise)
 
Zertop said:
I was shaped today for the first time in 2 months due to the IPC. What shaping policy are you on? (Like percentage wise)
Click to expand...

Shaping Policy: 12.5% Download/ 6.25% P2P

Getting this for p2p:
0MCaKBq.png


EDIT: I'm on 10mbps Uncapped.
 
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W.Salie said:
Hi Afriman / Afrigirl, So we all know that Telkom is dropping the price of IPC... can we expect a price reduction??

Secondly I not sure if this was already brought up but I am in Cape Town, Southern Suburbs, on a 10mb uncapped bundle and I would like to know why the max I can get out of my 10mb uncapped is about between 250kbps - 400kbps when downloading via bittorrent. I notices this change about a month ago, I used to get speeds of between 800kb/s to 1mb/s, I really thinking of dropping my ADSL bundle because the service has dropped. Could you please advise why this is so. oh and before you say its my pc its not because I didn't change anything on my pc, also my brother in law who is living a few roads away is on the same bundle and he said he is experiencing the same, he also used to get the same speed as I did as above
Click to expand...

Telkom did drop the price of IPC by 8%, which is pretty insignificant since we already pass on pretty much our wholesale savings on line rental to our clients already. With the massive costs of upgrades to IPC, along with Telkom upgrading lines for free - this has left a lot of ISPs in a very precarious position.

We'll need to see how the upgrades affect our client base and bandwidth before we can commit to dropping prices :(
 
Zertop said:
How long have you been shaped like this, as I am unshaped again in Cape Town?
Click to expand...

I'm shaped almost all the time when I check. I noticed that over weekends it's not shaped. Also, my usage is quite high, I have a few extra people at my place visiting ATM and they are constantly on the net. The usage over the next two months is going to be especially high due to this. I don’t mind the shaping of downloads and p2p, as long as normal browsing and streaming is not affected.
 
Afriman, I see the network problem has been resolved but I am still shaped at 25% in EL - is this correct?

Edit: don't worry, shaping has gone now :)
 
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W.Salie said:
So because they got more users the service we used to get went down because we didn't really get shaped... why don't Afrihost just get more capacity and in this way will keep you customer experience top-notch
Click to expand...

Capacity costs money bottom line... It doesn't just grow on trees :p :D
 
KaMoS said:
I'm shaped almost all the time when I check. I noticed that over weekends it's not shaped. Also, my usage is quite high, I have a few extra people at my place visiting ATM and they are constantly on the net. The usage over the next two months is going to be especially high due to this. I don’t mind the shaping of downloads and p2p, as long as normal browsing and streaming is not affected.
Click to expand...

Ask Afriman to check it out. Maybe the shaper has become stuck on your account. It shouldnt be shaped down here in CT
 
Regarding the Telkom line upgrades,

If I am currently on a 4Mbps uncapped bundle, will my data also be upgraded to 10Mbps or just my actual line speed? And if so will there be any costs involved? Have seen previous posts on this but I'm slightly confused.
 
Masik3R said:
Regarding the Telkom line upgrades,

If I am currently on a 4Mbps uncapped bundle, will my data also be upgraded to 10Mbps or just my actual line speed? And if so will there be any costs involved? Have seen previous posts on this but I'm slightly confused.
Click to expand...

The data will not be upgraded (yet, it may possibly happen in the future). However, your line speed will upgrade to 10Meg!
 
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