Afrihost Uncapped ADSL Feedback (Pt2)

[Zertop]

Thx, searched this subforum, used the search tool, but was unable to find it.

Here we go: http://mybroadband.co.za/vb/showthread.php/576445-quot-Help-me-fix-my-internet-quot-report-tool

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[vicv]

Line sync drops something like every 15 minutes. Fix my line in clientzone fails. :erm:

 

[Zertop]

Line sync drops something like every 15 minutes. Fix my line in clientzone fails. :erm:

hmm? Wasnt your connection working fine a few days ago?

 

[vicv]

hmm? Wasnt your connection working fine a few days ago?

Yep. No idea what the problem could be. On live chat as we speak

 

[Zertop]

Yep. No idea what the problem could be. On live chat as we speak

Have you installed a new phone recently? That sounds exactly like an unfiltered phone/a pots filter broke

 

[vicv]

Have you installed a new phone recently? That sounds exactly like an unfiltered phone/a pots filter broke

Nope, don't have a phone. Tech said there was some instability and he fixed it, and now monitoring to check that it's stable. Gotta love live chat support

 

[Zertop]

Nope, don't have a phone. Tech said there was some instability and he fixed it, and now monitoring to check that it's stable. Gotta love live chat support

Haha awesome

 

[Malooga]

Hey all,

Anyone in cape town around plumstead/wynberg suddenly loose authentication this morning?

Slight drop in sync speed. 10015 -> 9619

 

[pjjdp]

Not authenticating again. Telkom test account working. All this after the 25th, so cannot cancel.

 

[Malooga]

Looks like it's back. 7th restart did the trick

Definition of insanity: doing the same thing, yet expecting a different result

 

[AfriGuy]

We’re experiencing an authentication problem on our ADSL service. Affected clients are unable to connect to the Internet and may receive an authentication error.

MTN engineers are working to have the problem resolved soonest. We sincerely apologise to affected clients for the inconvenience.

 

[Zertop]

We’re experiencing an authentication problem on our ADSL service. Affected clients are unable to connect to the Internet and may receive an authentication error.

MTN engineers are working to have the problem resolved soonest. We sincerely apologise to affected clients for the inconvenience.

Welcome back Afriguy!

Hope your holiday was awesome

 

[AfriGuy]

Welcome back Afriguy!

Hope your holiday was awesome

Was indeed, been thrown in the deep end 1st day back :/ Haha!

 

[Zertop]

Was indeed, been thrown in the deep end 1st day back :/ Haha!

Haha - things have been pretty quite without you guys for the past week Only one or two people but they were sorted out with support

Good luck today

 

[crawler]

Shaping Policy: 75% Download/ 75% P2P

2mbs line and done 310GB for the month

 

[Zertop]

Shaping Policy: 75% Download/ 75% P2P

2mbs line and done 310GB for the month

I think thats bloody good for how much you've done on a 2MB line! Wow. You my friend know how to use your line to the max

 

[AfriGuy]

Just confirmed, our authentication issues have been sorted

 

[shadow_man]

I suggest you guys address this.

Some unhappy customers regarding billing:

http://mybroadband.co.za/vb/showthr...-4mb-uncapped-account?p=11808292#post11808292

 

[Maverick Jester]

AfriGuy / AfriMan- I had sent a PM two weeks ago regarding a query I had. Please could you look into it for me?

Sorry to derail.

 

[Zertop]

Hey Guys,

Just a random question - if you go to the new session management under the new clientzone (Find out more under your IP Address), does it show the correct IP address's?