Orihalcon
Expert Member
Yup.
Using WA account for my gaming...trying to use Mumble and playing any game is just madness. Packet loss due to shaping is just crazy.
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Afrihost Uncapped ADSL Feedback (Pt3)
- Thread starter bwana
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Yup.
Using WA account for my gaming...trying to use Mumble and playing any game is just madness. Packet loss due to shaping is just crazy.
Mephisto_Helix
Resident Postwhore
I am a new client, no old package. I just need to know when money is due because as it stands, clientzone is shouting at me that I owe R797 on day one of signing up.
Mephisto_Helix
Resident Postwhore
^ and on top of that, my first night - gaming is terrible, youtube buffers terribly and pages take an age to load.
That's pretty strange. even though throughput can be affected by shaping, latency should remain constant, this is one of the main aims of our shaping system.
Which region are you in?
We've been working pretty hard to ensure that we identify traffic correctly on the network and we haven't rolled out new changed since this was all working.
Have you tested if Turbocharging immediately improves your experience?
It depends on the circumstances, like what services are running in the background, and also the state of the overall network at that point.
We'll need to investigate further before we make any conclusions, to make sure our team focus on the right areas.
Johnatan56
Honorary Master
Shaping will affect latency, it has been discussed multiple times on this thread.
Is is the same as previously, that when you Turbocharge, everything seems to work perfectly again?
Orihalcon
Expert Member
Yes
We usually bill you within 24 hours of signup. If you signed up on the first day of the month, then the full month's fees would be due.
i am in the eastern cape
Shaping is designed to achieve the opposite. We want to ensure that demand does not rise to the level where latency is affected, and our tests show that we can shape while keeping latency constant.
This should definitely not be the case according to our tests.
Mephisto_Helix
Resident Postwhore
that's cool, that was what I was expecting ..... just confused as to the R800 which is 'overdue pay now'.
Then you should be in the South network. I know demand is usually at it's peak just after 8pm, so we'll need to monitor this to see if there is anything happening at this time of the evening
This will show until the payment is submitted to the bank. You should see this go away once the payment is submitted to the bank (should be today)
We'll need to test here. This was definitely working and I believe we have not made any changes to the policies or network
Definitely not a good first impression. Have you run any troubleshooting that I can look at, like speedtests or traceroutes?
I'm going to have a big download this month. Will it be possible for me to change to Business Uncapped and then simply change back to normal before the month is over so it'll take effect in January? Also, Business Uncapped means Steam won't be shaped, right?
Thanks in advance to anyone that clears this up.
Thanks in advance to anyone that clears this up.
I'm going to have a big download this month. Will it be possible for me to change to Business Uncapped and then simply change back to normal before the month is over so it'll take effect in January? Also, Business Uncapped means Steam won't be shaped, right?
Thanks in advance to anyone that clears this up.
Yes, if you upgrade to Business now, you'll pay a pro-rata fee for the remainder of the month, and then you can submit the regrade back to Uncapped before the 25th to take effect by the end of the month for the new month.
Depends on how much you plan to download - you could also rather spend the pro-rata on a capped account. Whatever works for you
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