Afrihost Uncapped ADSL Feedback (Pt3)

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Is there something up in the South region ? - I'm in Century City CT area

It is a total crawl here on 2meg line
Especially trying to upload something - 250k image = 10 min to Google drive

Started early this morning - hope it is caused by the load shedding
 
Something is wrong with my connection. My torrents and downloads are going at full speed yet browsing and youtube is nearly impossible, can't even access client zone. Is reverse shaping even a thing? I'm not sure if I should be happy with this or not.
Here are the Network tool results.

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=58 time=48 ms
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
64 bytes from 197.242.144.102: icmp_req=4 ttl=58 time=85 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=58 time=78 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=45 time=244 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=45 time=257 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=45 time=244 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=45 time=209 ms
Request timeout for icmp_seq 5


Trace Test:

traceroute -n 197.242.144.102

1 192.168.10.1 1 ms 1 ms
2 105.236.8.6 55 ms 42 ms
3 41.181.51.1 66 ms 71 ms
4 196.44.18.2 67 ms
41.181.198.1 79 ms
5 196.44.31.1 23 ms
196.44.18.2 50 ms
6 196.44.31.6 74 ms
196.44.31.1 69 ms
7 196.30.1.5 96 ms
196.44.31.9 81 ms
8 196.31.220.2 86 ms
196.30.1.5 97 ms
9 196.30.42.1 91 ms
196.31.63.2 45 ms
10 197.242.144.1 79 ms
Request timed out *
11 Request timed out *


traceroute -n 8.8.8.8

1 192.168.10.1 1 ms
2 105.236.8.6 55 ms
3 41.181.51.1 147 ms
4 41.181.198.1 117 ms
5 196.44.31.1 39 ms
6 41.181.139.1 76 ms
7 72.14.194.7 128 ms
8 72.14.232.1 234 ms
9 209.85.242.2 237 ms
10 Request timed out *
11 8.8.8.8 246 ms


DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name: www.google.com
Address: 173.194.34.177
Name: www.google.com
Address: 173.194.34.180
Name: www.google.com
Address: 173.194.34.178
Name: www.google.com
Address: 173.194.34.176
Name: www.google.com
Address: 173.194.34.179


nslookup thishouldfail.afrihost.com

Name: thishouldfail.afrihost.com
Address: 67.215.65.132
 
TwilightWalker said:
Something is wrong with my connection. My torrents and downloads are going at full speed yet browsing and youtube is nearly impossible, can't even access client zone. Is reverse shaping even a thing? I'm not sure if I should be happy with this or not.
Here are the Network tool results.

Ping Test:

ping 197.242.144.102

64 bytes from 197.242.144.102: icmp_req=1 ttl=58 time=48 ms
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
64 bytes from 197.242.144.102: icmp_req=4 ttl=58 time=85 ms
64 bytes from 197.242.144.102: icmp_req=5 ttl=58 time=78 ms


ping 8.8.8.8

64 bytes from 8.8.8.8: icmp_req=1 ttl=45 time=244 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=45 time=257 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=45 time=244 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=45 time=209 ms
Request timeout for icmp_seq 5


Trace Test:

traceroute -n 197.242.144.102

1 192.168.10.1 1 ms 1 ms
2 105.236.8.6 55 ms 42 ms
3 41.181.51.1 66 ms 71 ms
4 196.44.18.2 67 ms
41.181.198.1 79 ms
5 196.44.31.1 23 ms
196.44.18.2 50 ms
6 196.44.31.6 74 ms
196.44.31.1 69 ms
7 196.30.1.5 96 ms
196.44.31.9 81 ms
8 196.31.220.2 86 ms
196.30.1.5 97 ms
9 196.30.42.1 91 ms
196.31.63.2 45 ms
10 197.242.144.1 79 ms
Request timed out *
11 Request timed out *


traceroute -n 8.8.8.8

1 192.168.10.1 1 ms
2 105.236.8.6 55 ms
3 41.181.51.1 147 ms
4 41.181.198.1 117 ms
5 196.44.31.1 39 ms
6 41.181.139.1 76 ms
7 72.14.194.7 128 ms
8 72.14.232.1 234 ms
9 209.85.242.2 237 ms
10 Request timed out *
11 8.8.8.8 246 ms


DNS Test:

nslookup www.afrihost.com

Name: www.afrihost.com
Address: 197.242.144.102


nslookup www.google.com

Name: www.google.com
Address: 173.194.34.177
Name: www.google.com
Address: 173.194.34.180
Name: www.google.com
Address: 173.194.34.178
Name: www.google.com
Address: 173.194.34.176
Name: www.google.com
Address: 173.194.34.179


nslookup thishouldfail.afrihost.com

Name: thishouldfail.afrihost.com
Address: 67.215.65.132
Click to expand...

By any chance? Are you uploading while torrenting - if so, limit upload speed to 1KBps in preferences.
 
TwilightWalker said:
I've blocked all uploading on my torrents by default so it's not that but even when I close the torrent client I still have trouble browsing.
Click to expand...

Okay... hmm? Your tracerts have high second hops :/ Usually this would indicate a line issue, however it seems that your downloads are fine?

Please would you do:

ping 105.236.8.6 -t
Click to expand...

in cmd for +-5min and then post the full results here :)

Z
 
Zertop said:
Okay... hmm? Your tracerts have high second hops :/ Usually this would indicate a line issue, however it seems that your downloads are fine?

Please would you do:



in cmd for +-5min and then post the full results here :)

Z
Click to expand...

Getting no replies from that IP, tried pinging google and afrihost instead.

Ping statistics for 74.125.233.83:
Packets: Sent = 162, Received = 157, Lost = 5 (3% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 137ms, Average = 79ms


Ping statistics for 197.242.144.102:
Packets: Sent = 119, Received = 112, Lost = 7 (5% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 246ms, Average = 100ms

Yeah, not very good.
 
TwilightWalker said:
Getting no replies from that IP, tried pinging google and afrihost instead.

Ping statistics for 74.125.233.83:
Packets: Sent = 162, Received = 157, Lost = 5 (3% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 137ms, Average = 79ms


Ping statistics for 197.242.144.102:
Packets: Sent = 119, Received = 112, Lost = 7 (5% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 246ms, Average = 100ms

Yeah, not very good.
Click to expand...

#1: You should definitely be getting a response, as that is the address of your exchange? Wait - are you by any chance running a VPN?

#2: Please run this: http://zertop.com/files/DiagnosticsTool/Windows/Current/diagnostics.exe and post the results here :)
 
Have AfriMan quit?

AfriMan has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.
Click to expand...
 
AfriMan said:
Morning all,

Before I answer any messages, just wanna let you know that I'll be away for a couple of weeks on a conference (hopefully to help us provide even better service to all of you). AfriGuy and AfriGirl are going to be around and they are ALWAYS available on PM if you need something urgently.

I'll be setting my mailbox not to accept PM's so that no-one PM's me and doesn't get a reply for two weeks. Please pass the word around if you see anyone battling to reach me.

We are always here to assist. I may have limited access to email, so you can mail [email protected] - but your best bet for assistance is AfriGuy and AfriGirl, who'll be holding the fort while I'm gone.

Stay Awesome :)
Click to expand...

Wolfling said:
Have AfriMan quit?
Click to expand...

No, he have gone on a conference
 
AfriGuy said:
Fully understand, but remember that realtime services aren't affected :)
More capacity should be on the way though. The South region network is looking quite good today, I can only assume it's helped along by the power cuts though :p
Click to expand...

You know you keep saying this but I've told you guys time and time again its nonsense.
I have tracerts tests and posts proving realtime is affected due to lack of capacity, particularly evident when shaping is being applied to an account and no latency. And I'm in the South.

Take my word for it, I've been running netflix for two years and I can tell when realtime is not running 100%. Stop misleading customers ffs.
 
Hogrod said:
You know you keep saying this but I've told you guys time and time again its nonsense.
I have tracerts tests and posts proving realtime is affected due to lack of capacity, particularly evident when shaping is being applied to an account and no latency. And I'm in the South.

Take my word for it, I've been running netflix for two years and I can tell when realtime is not running 100%. Stop misleading customers ffs.
Click to expand...

I personally don't really count netflix as a fully supported "real-time service" as it requires workarounds to get it working in South Africa. These workarounds sometimes cause the shaper to mis-categorize the netflix stream data, therefore causing an issue with shaping :/

Hopefully Netflix will be in SA soon, and then we can really get it sorted :D
 
Come on man. Workarounds play NO part, it's a real time service like any other using the same protocols for streaming.

Edit: Ok depending on the workaround perhaps, but you need to clarify what a workaround is.
I use a DNS, so it will play no part in confusing any shaping rules. So what you claim, holds no weight.
 
Last edited:
I for one am pretty bleak about this new shaping stuff. I dont even download that much, not more usage than a couple gigs a day, and when I want one specific thing from p2p it crawls along at 20k/sec on a 4mb line with max speed of 430k. I moved from 2mb business for this? First time in years that I actually feel like I'm not getting the great value that I've come to expect from Afrihost...especially since they never dropped their uncapped prices when everyone else did. Not sure if these power outtages have anything to do with it, but I will say that my overall user experience of Afrihost 4mb uncapped has gone from a 9 out 10 down to a 6 out a ten. :\
 
Has anyone else been ADSL-less since yesterday's load shedding? My internet was active until the load shedding shut down our area. Few hours later the power is back on but no ADSL, the phone dial tone sound is there, but no ADSL. Checked this morning, still nothing. Used the mobile app to 'fix line' and still nada
 
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