Afrihost Uncapped ADSL Feedback (Pt3)

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Wackyza said:
I don't understand why you must be shaped to 18.8% on HTTP on a Saturday? :erm:

If they enforcing 18.8% on HTTP and 6.25 % throughput on P2P on week days and nights and its not unshaped on weekends at the least, then I guess they might as well call it a browsing account.
Click to expand...

/claps
You understand the account.
 
What happened to weekend off peak? Telkom used to specify off peak as 7pm to 7am. What happened to that?
 
Are there any problems today? Went to bed and was watching YouTube and this morning dsl light is red and still have 165gb for the month left?
 
Getting issues with timeouts on a whole lot of different sites. Switch to my Vox account and it all connects fine. Anyone else getting this issue?
Couldn't even load this page without using my Vox account.
 
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Same issue haven't tested another account. I'm on business...

Also can't log into League of Legends
 
Same here. Tried to log into LoL and it also timeouts before the patcher even opens.
 
Most of my sites won't load either. Switched to vodacom and everything works.

EDIT: And the second I post the sites start working again.

EDIT: spoke too soon. Its still broken.
 
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If you're using Unotelly as primary DNS, add Google 8.8.8.8 as secondary. Or just use Google for primary instead of AH's DNS.
 
I'm having similar problems on 2 capped accounts. They're both on the MTN Network (Afrihost & Axxess). My devices are getting lots of time-outs when doing DNS lookups.
 
Captain Beer said:
Seems like the shaping has relaxed a bit recently. Getting much better P2P speeds than normal nowadays. YouTube etc also much better than normal.
Call center still up to **** though :(
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Glad to hear that you're getting a good experience.

What issues did you have with the call centre? Drop me a PM if you'd feel more comfortable discussing there :(
 
Fatality07 said:
saturday morning shaping - 18.8% http and 6.25 p2p.

I'm lucky if i get unshaped after 2am till like 6am.
So it looks like the account is good for browsing and that's about it at the moment.

This is in Durban...

Any specific reason as to why the shaping has been so harsh lately?
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There should be no-one being shaped at 6am unless they're a very heavy user or if dynamic shaping is kicking in that early (which I have not yet seem). It should only be from about 7:30/8:00am at the earliest.
 
whatwhat said:
No, they shape maximum until 10pm. Then they start unshaping people, with most people getting unshaped around 10pm to 2am. So some people only have 4 hours of unshapedness.
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Even those being shaped until 2am will have until 7:30am/8am at the very least - which is more than 4 hours. Also, remember that while you might only be fully unshaped at 2am (and that would be the most aggressive users on the system) you would probably move through various degrees of lighter shaping throughout the night as well before being unshaped.

The vast majority of Uncapped users will be unshaped before midnight or so.
 
Wackyza said:
I don't understand why you must be shaped to 18.8% on HTTP on a Saturday? :erm:

If they enforcing 18.8% on HTTP and 6.25 % throughput on P2P on week days and nights and its not unshaped on weekends at the least, then I guess they might as well call it a browsing account.
Click to expand...

We're only shaping where we need, and sadly demand is consistent throughout the weekend and we're not seeing enough opportunity to unshape earlier. This is also part of the testing and we're constantly looking at different opportunities to deliver the best experience with the network resources we have.
 
Shintorojin said:
What happened to weekend off peak? Telkom used to specify off peak as 7pm to 7am. What happened to that?
Click to expand...

How Telkom shapes their products is totally separate to us. It would have no effect on any other DSL provider's network (unless they resold Telkom DSL broadband)
 
hayted said:
Are there any problems today? Went to bed and was watching YouTube and this morning dsl light is red and still have 165gb for the month left?
Click to expand...

Not sure, I would have to look to look at your account specifically. As far as I know there were no general problems like authentication. There could have been a regional or local Telkom fault.

Drop me a PM if you're still having problems :(
 
dasco144 said:
Getting issues with timeouts on a whole lot of different sites. Switch to my Vox account and it all connects fine. Anyone else getting this issue?
Couldn't even load this page without using my Vox account.
Click to expand...

Looks like there could have been a DNS problem yesterday, though I don't have any details at the present moment. Just saw some similar info being tweeted yesterday.

Should all be resolved now though.
 
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