South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
Last night latencies went a little bit ape! We are not sure what the actual cause is, there are theories involving backhaul and QoS, but I'd rather not post hearsay until I know what the actual story is.
What I do know is that MTN have got this back to normal sometime this morning. The extent to which all users experienced this is not certain, I was personally not online at all last night so I can't honestly add anything.
We've implementing some monitoring controls to identify these issues as an Early Warning System to avert things getting out of hand in the future. We'll also be addressing the shaping policies and QoS so that we can try to pin down exactly where these issues are arising from and how we can ensure best overall experience for everyone.
I see someone has taken to quoting me on Twitter. So as I've mentioned before, it's a learning curve for us, we're getting better at this everyday, and our goal is to eventually be the best network and service in the country. I have every confidence in our team.
do yourselves a favour an move back to the IS network, no problems![]()
You guys on the forum are weird. Last night there is some high latency. Everyone is complaining on the forums that they are immediately cancelling their service, leaving bad reviews, setting reminders to not vote isp of the year at certain dates, twittering their hate. Today its ok, and everyone is like "Im holding out for a few months to see how the service it since its new." Fickle eh? I mentioned in another thread, it is normal in this country for the providers to have high latency from time to time. They are not on international level yet. Things do seem to be improving even since as little as 3 years ago.
To be fair,not everybody is experiencing it ^ My line has NEVER ran better
Do me a favour and run a traceroute to your IP from telia's looking glass in amsterdam?
http://looking-glass.telia.net/
Tracing route to juniperlg1-sn4.m-sp.skanova.net [81.228.10.74]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 4 ms 4 ms 4 ms 105-236-xx-xx-esr-lo.mtnbusiness.co.za [105.236.xx.xx]
3 7 ms 6 ms 6 ms ipc-recieve-jh-3a.za.mtnbusiness.net [41.181.17
.29]
4 6 ms 6 ms 6 ms qux-jh-dca-2.za-b.za.mtnbusiness.net [41.181.16
.115]
5 7 ms 8 ms 7 ms jh-dca-2.za--qux-b.za.mtnbusiness.net [41.181.1
5.114]
6 180 ms 180 ms 182 ms am-cr-2.nl--am-tpr-1.nl-a.mtn.net [209.212.111.
18]
7 185 ms 185 ms 185 ms xe-4-1-0.edge5.Amsterdam1.Level3.net [212.72.41
89]
8 182 ms 181 ms 190 ms 4.69.162.137
9 180 ms 180 ms 180 ms ae-1-51.edge4.Amsterdam1.Level3.net [4.69.139.1
8]
10 187 ms 185 ms 191 ms Telia-level3-10g.Amsterdam1.level3.net [4.68.62
98]
11 189 ms 230 ms 185 ms adm-bb4-link.telia.net [80.91.247.66]
12 187 ms 187 ms 186 ms hbg-bb2-link.telia.net [80.91.245.125]
13 196 ms 212 ms 195 ms kbn-bb2-link.telia.net [213.155.134.204]
14 197 ms 252 ms 194 ms kbn-b4-link.telia.net [80.91.253.245]
15 200 ms 215 ms 214 ms ld-h-peer3-link.telia.net [80.91.253.89]
16 207 ms 218 ms 211 ms m-b-c5-link.se.telia.net [81.228.75.92]
17 195 ms 196 ms 195 ms m-sp-d3-link.se.telia.net [81.228.74.114]
18 197 ms 196 ms 195 ms semal11rs-link.fre.skanova.net [81.228.18.145]
19 201 ms 201 ms 203 ms juniperlg1-sn4.m-sp.skanova.net [81.228.10.74]
Trace complete.
Do me a favour and run a traceroute to your IP from telia's looking glass in amsterdam?
http://looking-glass.telia.net/
traceroute to looking-glass.telia.net (81.228.10.74), 30 hops max, 60 byte packets
1 192.168.1.1 (192.168.1.1) 0.290 ms 0.660 ms 0.650 ms
2 105-236-8-65-esr-lo.mtnbusiness.co.za (105.236.8.65) 13.536 ms 16.295 ms 18.634 ms
3 ipc-recieve-rb-3a.za.mtnbusiness.net (41.181.178.77) 45.465 ms 47.441 ms 49.633 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 55.068 ms 57.512 ms rb-dca-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.120) 58.958 ms
5 jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) 60.420 ms 62.875 ms 65.328 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 67.010 ms 33.000 ms 32.980 ms
7 xe-4-1-0.edge5.Amsterdam1.Level3.net (212.72.41.89) 230.790 ms 231.803 ms 233.725 ms
8 4.69.162.145 (4.69.162.145) 248.262 ms 4.69.162.137 (4.69.162.137) 247.254 ms 4.69.162.149 (4.69.162.149) 269.940 ms
9 ae-2-52.edge4.Amsterdam1.Level3.net (4.69.139.170) 224.321 ms 226.747 ms ae-1-51.edge4.Amsterdam1.Level3.net (4.69.139.138) 231.298 ms
10 4.68.70.30 (4.68.70.30) 256.807 ms telia-level3-xe.amsterdam1.Level3.net (213.244.165.250) 253.445 ms 4.68.70.30 (4.68.70.30) 259.196 ms
11 adm-bb4-link.telia.net (213.155.132.172) 241.703 ms adm-bb4-link.telia.net (80.91.253.183) 264.103 ms adm-bb4-link.telia.net (80.91.247.66) 278.649 ms
12 hbg-bb2-link.telia.net (80.91.246.205) 254.937 ms hbg-bb1-link.telia.net (80.91.253.46) 265.541 ms hbg-bb2-link.telia.net (80.91.246.205) 216.544 ms
13 kbn-bb2-link.telia.net (213.155.130.103) 242.154 ms kbn-bb1-link.telia.net (80.91.249.204) 222.523 ms kbn-bb2-link.telia.net (213.155.133.27) 245.093 ms
14 kbn-b3-link.telia.net (213.155.135.173) 265.980 ms kbn-b4-link.telia.net (80.91.246.47) 305.388 ms kbn-b3-link.telia.net (80.91.252.23) 266.975 ms
15 ld-h-peer3-link.telia.net (213.155.133.255) 254.372 ms ld-h-peer3.telia.net (80.91.253.131) 255.341 ms ld-h-peer3-link.telia.net (213.155.133.253) 262.491 ms
16 m-b-c5-link.se.telia.net (81.228.75.92) 280.424 ms m-b-c5-link.se.telia.net (81.228.93.56) 257.374 ms m-b-c5-link.se.telia.net (81.228.74.92) 227.323 ms
17 m-sp-d3-link.se.telia.net (81.228.74.114) 253.403 ms 231.186 ms 245.279 ms
18 semal11rs-link.fre.skanova.net (81.228.18.145) 245.742 ms 250.970 ms 250.544 ms
19 juniperlg1-sn4.m-sp.skanova.net (81.228.10.74) 252.834 ms 237.836 ms 259.206 ms
No... not to. From.
browse there, select the amsterdam node, put in YOUR IP and paste the results![]()
traceroute to xxx-xxxx.myftp.org (105.236.xxx.xxx), 30 hops max, 40 byte packets
1 te4-1-10G.ar2.AMS1.gblx.net (64.215.195.173) [AS 3549] 12.677 ms te8-3-10G.ar2.AMS1.gblx.net (64.215.195.17) [AS 3549] 0.482 ms te4-1-10G.ar2.AMS1.gblx.net (64.215.195.173) [AS 3549] 0.477 ms
2 MTN-DUBAI-LIMITED.TenGigabitEthernet1-4.ar8.AMS2.gblx.net (208.48.1.110) [AS 3549] 1.030 ms 1.006 ms 1.004 ms
3 am-cr-1.nl--am-tpr-1.nl-a.mtn.net (209.212.111.140) [AS 16637] 1.191 ms am-tpr-1.nl--am-cr-2.nl-a.mtn.net (209.212.111.219) [AS 16637] 1.095 ms 2.100 ms
MPLS Label=584490 CoS=0 TTL=1 S=1
4 ls-cr-1.uk--am-cr-2.nl-a.mtnns.net (196.44.31.154) [AS 16637] 8.963 ms 11.988 ms 9.860 ms
MPLS Label=319703 CoS=0 TTL=1 S=1
5 tb-cr-2.za--ls-cr-1.uk.mtnns.net (196.44.31.112) [AS 16637] 156.759 ms 156.655 ms 158.076 ms
MPLS Label=736462 CoS=0 TTL=1 S=1
6 196.44.31.106 (196.44.31.106) [AS 16637] 159.664 ms 161.394 ms 160.123 ms
MPLS Label=430383 CoS=0 TTL=1 S=1
7 196.44.31.106 (196.44.31.106) [AS 16637] 164.007 ms db-cr-2.za--ct-cr-2.za.mtnns.net (196.44.31.77) [AS 16637] 205.909 ms ct-cr-2.za--ct-cr-1.za-a.mtnns.net (196.44.31.108) [AS 16637] 157.781 ms
MPLS Label=794724 CoS=1 TTL=1 S=1
8 rb-cr-1.za--ct-cr-2.za-b.mtnns.net (196.44.31.250) [AS 16637] 220.523 ms 175.916 ms 175.834 ms
MPLS Label=424519 CoS=1 TTL=1 S=1
9 jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) [AS 16637] 177.571 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) [AS 16637] 177.316 ms jh-cr-1.za--rb-cr-2.za.mtnns.net (196.44.0.42) [AS 16637] 177.464 ms
MPLS Label=404050 CoS=0 TTL=1 S=1
10 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) [AS 16637] 182.402 ms jh-dca-2.za--jh-cr-2.za-a.mtnns.net (196.44.0.225) [AS 16637] 177.290 ms 179.754 ms
MPLS Label=686976 CoS=0 TTL=1 S=1
11 * * *
12 jh-cr-2.za--jh-dca-2.za-a.mtnns.net (196.44.0.224) [AS 16637] 180.901 ms 195.394 ms *
MPLS Label=686336 CoS=1 TTL=1 S=0
MPLS Label=308704 CoS=1 TTL=1 S=0
MPLS Label=507 CoS=1 TTL=1 S=1
13 rb-cr-1.za--jh-cr-2.za-a.mtnns.net (196.44.31.94) [AS 16637] 198.845 ms * 41.181.178.57 (41.181.178.57) [AS 16637] 200.228 ms
MPLS Label=308704 CoS=1 TTL=1 S=0
MPLS Label=508 CoS=1 TTL=2 S=1
14 * * 41.181.178.69 (41.181.178.69) [AS 16637] 196.391 ms
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
Ah mea culpa,I saw traceroute and an address
One moment
My bad.
You guys on the forum are weird. Last night there is some high latency. Everyone is complaining on the forums that they are immediately cancelling their service, leaving bad reviews, setting reminders to not vote isp of the year at certain dates, twittering their hate. Today its ok, and everyone is like "Im holding out for a few months to see how the service it since its new." Fickle eh? I mentioned in another thread, it is normal in this country for the providers to have high latency from time to time. They are not on international level yet. Things do seem to be improving even since as little as 3 years ago.
Last night latencies went a little bit ape! We are not sure what the actual cause is, there are theories involving backhaul and QoS, but I'd rather not post hearsay until I know what the actual story is.
What I do know is that MTN have got this back to normal sometime this morning. The extent to which all users experienced this is not certain, I was personally not online at all last night so I can't honestly add anything.
We've implementing some monitoring controls to identify these issues as an Early Warning System to avert things getting out of hand in the future. We'll also be addressing the shaping policies and QoS so that we can try to pin down exactly where these issues are arising from and how we can ensure best overall experience for everyone.
I see someone has taken to quoting me on Twitter. So as I've mentioned before, it's a learning curve for us, we're getting better at this everyday, and our goal is to eventually be the best network and service in the country. I have every confidence in our team.
HuH? UPS?
It seems that routing to the new ranges within MTN's AS is very broken from what I've seen. You won't see the results of this on an outbound traceroute.
traceroute to 41.133.**.** (41.133.**.**), 30 hops max, 40 byte packets
1 cogent-ic-151320-adm-b5.c.telia.net (80.239.128.238) 2.303 ms cogent-ic-143007-adm-b5.c.telia.net (80.239.160.14) 6.783 ms 9.987 ms
2 te0-2-0-7.ccr22.ams03.atlas.cogentco.com (154.54.36.129) [AS 174] 10.053 ms te0-0-0-7.mpd21.ams03.atlas.cogentco.com (130.117.2.61) [AS 174] 2.652 ms te0-0-0-7.mpd22.ams03.atlas.cogentco.com (130.117.49.9) [AS 174] 10.955 ms
3 te0-2-0-0.ccr22.lon13.atlas.cogentco.com (130.117.1.170) [AS 174] 21.444 ms te0-2-0-0.mpd21.lon13.atlas.cogentco.com (130.117.38.125) [AS 174] 13.160 ms te0-0-0-0.ccr22.lon13.atlas.cogentco.com (130.117.1.225) [AS 174] 10.435 ms
4 te0-2-0-1.ccr22.lon01.atlas.cogentco.com (154.54.57.166) [AS 174] 11.901 ms 154.54.74.69 (154.54.74.69) [AS 174] 9.246 ms te0-2-0-0.ccr22.lon01.atlas.cogentco.com (154.54.57.174) [AS 174] 11.775 ms
5 te2-1.ccr01.lon09.atlas.cogentco.com (154.54.36.170) [AS 174] 11.007 ms 10.172 ms 9.994 ms
6 149.6.98.18 (149.6.98.18) [AS 174] 18.583 ms 149.6.98.6 (149.6.98.6) [AS 174] 18.083 ms 18.682 ms
7 176.67.177.146 (176.67.177.146) [AS 10474] 205.741 ms 176.67.177.129 (176.67.177.129) [AS 10474] 204.237 ms 176.67.177.145 (176.67.177.145) [AS 10474] 207.217 ms
MPLS Label=1048279 CoS=1 TTL=255 S=1
8 pos0-3-0-0.vic-p-1.mweb.co.za (197.80.5.6) [AS 10474] 207.410 ms 186.462 ms 176.67.177.162 (176.67.177.162) [AS 10474] 196.679 ms
MPLS Label=16379 CoS=1 TTL=255 S=0
MPLS Label=16240 CoS=1 TTL=255 S=1
9 pos0-3-0-0.vic-p-1.mweb.co.za (197.80.5.6) [AS 10474] 193.730 ms 194.721 ms vl-11.vic-hscore-1.mweb.co.za (196.22.169.227) [AS 10474] 200.034 ms
MPLS Label=16190 CoS=1 TTL=255 S=0
MPLS Label=16240 CoS=1 TTL=255 S=1
10 tengig-0-0-0-92.vic-ipc-2.mweb.co.za (196.22.189.18) [AS 10474] 211.530 ms tengig0-7-0-0.vic-p-2.mweb.co.za (197.84.4.36) [AS 10474] 196.697 ms 195.870 ms
MPLS Label=16240 CoS=1 TTL=255 S=1
11 * vl-12.vic-hscore-2.mweb.co.za (196.22.169.243) [AS 10474] 193.372 ms *
12 * tengig-0-0-0-92.vic-ipc-2.mweb.co.za (196.22.189.18) [AS 10474] 193.190 ms *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
traceroute to 105.236.**.** (105.236.**.**), 30 hops max, 40 byte packets
1 te4-1-10G.ar2.AMS1.gblx.net (64.215.195.173) [AS 3549] 0.477 ms 0.470 ms te8-3-10G.ar2.AMS1.gblx.net (64.215.195.17) [AS 3549] 0.446 ms
2 MTN-DUBAI-LIMITED.TenGigabitEthernet1-4.ar8.AMS2.gblx.net (208.48.1.110) [AS 3549] 0.933 ms 1.066 ms 0.935 ms
3 am-tpr-1.nl--am-cr-2.nl-a.mtn.net (209.212.111.219) [AS 16637] 1.256 ms 6.460 ms 0.977 ms
MPLS Label=590090 CoS=0 TTL=1 S=1
4 ct-nt-1--rb-nt-1-b.mtnns.net (196.44.31.154) [AS 16637] 26.402 ms 8.875 ms 8.705 ms
MPLS Label=319671 CoS=0 TTL=1 S=1
5 tb-cr-2.za--ls-cr-1.uk.mtnns.net (196.44.31.240) [AS 16637] 157.011 ms tb-cr-2.za--ls-cr-1.uk.mtnns.net (196.44.31.112) [AS 16637] 156.640 ms tb-cr-2.za--ls-cr-1.uk.mtnns.net (196.44.31.240) [AS 16637] 166.238 ms
MPLS Label=512896 CoS=0 TTL=1 S=1
6 tb-cr-2.za--tb-cr-1.za-a.mtnns.net (196.44.31.5) [AS 16637] 179.971 ms jh-cr-2.za--jh-cr-1.za-a.mtnns.net (196.44.31.255) [AS 16637] 203.007 ms ct-cr-2.za--tb-cr-1.za.mtnns.net (196.44.31.134) [AS 16637] 161.619 ms
MPLS Label=794868 CoS=0 TTL=1 S=1
7 ct-cr-2.za--ct-cr-1.za-a.mtnns.net (196.44.31.108) [AS 16637] 160.023 ms 196.44.31.106 (196.44.31.106) [AS 16637] 167.056 ms db-cr-2.za--ct-cr-2.za.mtnns.net (196.44.31.77) [AS 16637] 205.751 ms
MPLS Label=339913 CoS=0 TTL=1 S=1
8 rb-cr-1.za--ct-cr-2.za-b.mtnns.net (196.44.31.250) [AS 16637] 175.962 ms 182.809 ms 194.442 ms
MPLS Label=424551 CoS=1 TTL=1 S=1
9 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) [AS 16637] 177.163 ms 202.826 ms 179.703 ms
MPLS Label=686960 CoS=1 TTL=1 S=1
10 41.181.180.11 (41.181.180.11) [AS 16637] 179.464 ms 174.624 ms *
11 * * ipc-send-jh-2a.za.mtnbusiness.net (41.181.178.21) [AS 16637] 183.340 ms
12 * jh-cr-2.za--jh-dca-2.za-a.mtnns.net (196.44.0.224) [AS 16637] 216.011 ms ipc-send-jh-1a.za.mtnbusiness.net (41.181.178.9) [AS 16637] 217.328 ms
MPLS Label=686336 CoS=1 TTL=1 S=0
MPLS Label=308704 CoS=1 TTL=1 S=0
MPLS Label=509 CoS=1 TTL=1 S=1
13 41.181.178.57 (41.181.178.57) [AS 16637] 175.575 ms rb-cr-1.za--jh-cr-2.za-a.mtnns.net (196.44.31.94) [AS 16637] 195.214 ms *
MPLS Label=308704 CoS=1 TTL=1 S=0
MPLS Label=508 CoS=1 TTL=2 S=1
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *