Afrihost Uncapped ADSL Feedback

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Afriman, seems like line is back to normal again.
Will complain again when it goes south.
 
My speeds are less stable than it used to be. I'm being throttled to half speed already... and have oy done 8GB this month.

I asked Afrihost support for clarification on another matter earlier. They answered one question and then ignored my other question after I asked again. Support is not what it used to be.
 
kripstoe said:
My speeds are less stable than it used to be. I'm being throttled to half speed already... and have oy done 8GB this month.

I asked Afrihost support for clarification on another matter earlier. They answered one question and then ignored my other question after I asked again. Support is not what it used to be.
Click to expand...

yep kripstoe, they just told me i can go for their capped products if i want full speed...
 
If that's the case then they should change their Uncapped packages.

10mb - > up to 4mb
4mb - > up to 2mb
2mb - > up to 1mb
1mb -> discontinued

It's no use selling a 10mb uncapped account at R797 per month but you get 4mb account speeds.

Let's be honest. There has been problems with their uncapped accounts from the end of July (that I know of) and it's been carrying on continuesly. Why should we as customers be happy with that?

I really do hope they get it sorted out because I want to sign up with Afrihost again but only when it's sorted out.
 
Well, mine is running 100% cement, for the first time in about 2 months.
Hopefully it will stay that way now.

Thanx A-man for your assistance as well.
 
Piesang said:
If that's the case then they should change their Uncapped packages.

10mb - > up to 4mb
4mb - > up to 2mb
2mb - > up to 1mb
1mb -> discontinued

It's no use selling a 10mb uncapped account at R797 per month but you get 4mb account speeds.

Let's be honest. There has been problems with their uncapped accounts from the end of July (that I know of) and it's been carrying on continuesly. Why should we as customers be happy with that?

I really do hope they get it sorted out because I want to sign up with Afrihost again but only when it's sorted out.
Click to expand...

.
They placed cap on my account 1 Oct 2012, resulting in no connection. They had to manually remove it.
Canceled my account there.
Not the same company / service as one year ago.
Don't know what went wrong with Afrihost, might be new management?
Looks like they falling apart.
 
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Still problems on the network! My line is not running the same as it used to

Getting 250Kbps on a 4Mbps line
 
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