Afrihost Uncapped ADSL Feedback

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Guys, I think we're asking too much from an uncapped service. It's always best effort. Now if you're getting below 1Mb on local traffic, I'd say there's something to complain about, but up to 4mbps means that 2.7Mbps is not too bad.
 
MyDogHasNoNose said:
Guys, I think we're asking too much from an uncapped service. It's always best effort. Now if you're getting below 1Mb on local traffic, I'd say there's something to complain about, but up to 4mbps means that 2.7Mbps is not too bad.
Click to expand...

No. The rest of the world don't think like this so why should we? When you go to the bank and draw R1000, is it ok if they just give you R500 and say it's good enough?
 
MyDogHasNoNose said:
Guys, I think we're asking too much from an uncapped service. It's always best effort. Now if you're getting below 1Mb on local traffic, I'd say there's something to complain about, but up to 4mbps means that 2.7Mbps is not too bad.
Click to expand...

I disagree, the Network Providers in this country get away with murder, and we, as the consumers let them do so.
Every Provider hides behind "best effort" as well as "acceptable user policy" statements and it is time, we as the paying public start insisting that we are provided with a reliable, transparent and consistent service.
What I want to get is what I pay for every month, namely:
1). I want 10Mb of bandwidth (not 1Mb or 4Mb or 7Mb; none of these is acceptable if I am paying for 10Mb) - no exceptions, no excuses, no best effort nonsense.
2). I want this bandwidth available 24/7 - no shaped, no limitations, no sorry but we will reduce your speed once you reach a threshold, etc.

And before anybody starts lambasting me about "sure, you can have this if you are prepared to pay for it" let me remind you that we are already paying a fortune every month for a vastly inferior service compared to other countries.

And no, the argument of we do not have sufficient or cheap enough bandwidth available does not wash either; there is plenty of bandwidth available. In any capitalist society oversupply equates to competition which , unless there is a monopoly/collusion between suppliers, will result in lower prices.

The fact of the matter is that all our local providers are making very healthy profits at our expense; no problem with that as long as they deliver the goodies, which they are not.
 
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OK so apprently I'm not the only one with issues with Afrihost...
I had an issue on Friday afternoon that looked to have been solved on Friday night fro few hours. Then i got cut from the internet until Saturday morning.
Then since Monday my line is just ****.
I have sent tons of emails to them (actually 1 every hour) and got an answer only this morning asking me to make some speedtest!!! while I sent them every hour the speedtest I was doing all day!
Anyway, since this morning no one at Afrihost dare respond my emails and my line and bandwidth is still ****.
I moved my service+line to them because their bundle price for 4Mo is very cheap. No I know why!!
Service = 0
Support = 0
I use to be with Axxess+Telkom at 4Mo for the last 2 years and NEVER had an issue. Speed always constant on all the test I have ever done. I so regret to have moved to them!
If they don't answer me by tomorrow, I'll change back to what I had. Period.
This is my last speedtest. Eloquant.

2119381550.png
 
I'm reasonably happy...only a little slower than capped.

2119665698.png
 
MyDogHasNoNose said:
Guys, I think we're asking too much from an uncapped service. It's always best effort. Now if you're getting below 1Mb on local traffic, I'd say there's something to complain about, but up to 4mbps means that 2.7Mbps is not too bad.
Click to expand...

I wouldn't be too bothered if I was getting 2.7mbps internationally during office hours on a 4MB uncapped - but this is to Web Africa's Newlands DC and im in CPT - not very far to travel - and it was done @ 5:05PM.
 
Overall, I'm happy with my 1Mb uncapped, just had some bad download speeds last night for the first time really. Will rather look into 2Mb option once available!
 
Not looking bad at all.




International seems very unstable, varying lot.





Tracing route to webafrica.co.za [196.220.58.66]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 4 ms 4 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
3 23 ms 24 ms 23 ms cas2-blm-1.dial-up.net [196.38.72.193]
4 24 ms 24 ms 23 ms 196.35.115.136
5 29 ms 25 ms 24 ms core1a-ctn-gi0-2.ip.isnet.net [168.209.6.5]
6 26 ms 23 ms 24 ms 168.209.6.130
7 25 ms 25 ms 24 ms 196.25.247.25
8 26 ms 26 ms 29 ms 196.43.25.205
9 26 ms 26 ms 25 ms 196.43.39.78
10 53 ms 26 ms 27 ms wnls-cr1-vl-101.wa.co.za [196.220.59.225]
11 52 ms 61 ms 27 ms wnls-hr1-gi-8-13.wa.co.za [41.185.1.18]
12 26 ms 26 ms 27 ms 196.220.58.66

Trace complete.

Tracing route to speedtest.bbmax.co.uk [85.233.160.167]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 5 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
3 23 ms 25 ms 23 ms cas2-blm-1.dial-up.net [196.38.72.193]
4 24 ms 24 ms 23 ms 196.35.115.136
5 24 ms 24 ms 25 ms core2b-ctn-gi0-2.ip.isnet.net [168.209.6.3]
6 180 ms 179 ms 179 ms 168.209.246.66
7 176 ms 181 ms 176 ms hex89-linx.as29550.net [195.66.236.223]
8 175 ms 175 ms 175 ms vl668.the-7600.as29550.net [92.48.95.10]
9 176 ms 176 ms 310 ms the3-po1.namesco.net [213.229.105.110]
10 176 ms 175 ms 177 ms gonzales.namesco.net [85.233.160.167]

Trace complete.

Tracing route to mtn.co.za [196.11.240.17]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 5 ms 4 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
3 24 ms 24 ms 23 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
4 27 ms 24 ms 23 ms 196.35.115.128
5 26 ms 26 ms 28 ms core1a-ctn-gi0-1.ip.isnet.net [168.209.2.5]
6 24 ms 24 ms 23 ms 168.209.6.130
7 24 ms 23 ms 23 ms 41-208-29-210.mtnns.net [41.208.29.210]
8 24 ms 24 ms 24 ms 196.44.0.75
9 54 ms 54 ms 54 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]
10 54 ms 54 ms 53 ms rb-dca-1.za--rb-cr-1.za-a.mtnns.net [196.44.0.147]
11 54 ms 53 ms 53 ms mtn-rb-1--rb-ad-1-a.mtnns.net [196.44.8.211]
12 * * * Request timed out.
13 55 ms 56 ms 60 ms 196-11-240-17.mtn.co.za [196.11.240.17]

Trace complete.
 
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Sazelza said:
Just got my uncapped 1mbps account and getting 999 ping in HoN games. Anyone else? Something I'm missing. It's fine in Diablo, Starcraft, WoW... Just in HoN, any ideas?
Click to expand...

So, I've done some more testing.
Started a HoN game. 999 ping. Got team to pause the game, rebooted modem. Same thing.
Got team to pause game again, changed to another ISP account. Ping fine.

Please help. Anyone? To me it appears that it has something to do with my uncapped account at Afrihost.

Is there anyone else playing HoN on EU servers from Cape Town on an Uncapped Afrihost account?
 
Local ping during the day: 66, after hours it drops to 18. On other accounts no problems..... only my uncapped high latency on afrihost..... look like I jumped too soon from mweb.....?
 
Looks like I spoke too soon.

0.38mbps down to MWEB Connect (CT)
0.58mbps down to Vodacom (CT)
0.58mbps down to MTN SA (CT)
0.30mbps down to Web Africa (CT)

4MB Uncapped

@Afriman - have you abandoned this thread?
 
Well i just jumped on the AFRIwagon today, and i must during the day the latency was not good, and the speed, was up and down. May b there was something wrong lol.... Well i tested now 3 min back and seems after 5 we are okay...http://www.speedtest.net/result/2121196601.png

Anyway Afriman thanks hope i will be happy with you guys, thanks for having me....
 
My dl speeds are also jumping all around the place today.
According to Afri's website, there seems to be some latency issues they are working on.

Just be patient I guess.
 
We know today has been yet another trying day. We seem to be having some latency issues on the network affecting clients to varying degrees. This is across the country. We are in constant contact with IS regarding this and how this will be resolved. One of the two cables carrying international traffic also failed this morning, and now international traffic is being diverted over the one cable now running at capacity.

As I said, this seems to be affecting various users to varying degrees, but we are giving it top priority and addressing it urgently with IS.
 
I.S. FTL!

The more I hear about these issues, the more I despise Internet Solutions.
 
Ive been using a Capped account today that AfriMan gave me till everything is sorted. I also got lower as usual speeds.

Between 5 and 7mbit/s and sometimes peaking at 8mbit/s on my 10mbit line.
 
I'm confused. Should your username be case sensitive (client zone)?

Why is AH, Axxess and WA then allowing any form of username, then uppercase it and perform the match?

:edit
Can add Mweb to the list too.
 
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