Afrihost Uncapped DSL Feedback

DragonMolester said:
This is me 'trying' to download something from github
FFS!!
c8a531e0e5997271e8f1c15595e346bb.jpg
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How do your speedtests look at the moment?
 
AfriGenie said:
Are you seeing that happen on a daily basis?
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Yes, streaming is pathetic, constant buffering if more than one person is online on YouTube, Showmax, Netflix, etc., and downloads non-existent after 19:30 until about 22:00.

Thank goodness I moonlight as a buccaneer or we wouldn't have anything to watch in the evenings.
 
DragonMolester said:
Yes, streaming is pathetic, constant buffering if more than one person is online on YouTube, Showmax, Netflix, etc., and downloads non-existent after 19:30 until about 22:00.

Thank goodness I moonlight as a buccaneer or we wouldn't have anything to watch in the evenings.
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Streaming shouldn't be a problem at any time of the day or night. Which DNS servers are you using? Do you see a drop in the speedtests?
 
AfriGenie said:
Were you able to ping bras.afrihost.com? We just need to figure out where that latency is coming from.
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Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 644ms, Maximum = 725ms, Average = 674ms

C:\Users\Ricky>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=9ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 9ms, Average = 8ms


Only me on the network, these were taken 2 min apart.
 
AfriFella said:
Your refund will be processed. :)
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On 29/06/2017 Afrifella wrote in response to a long running billing dispute: "I've received feedback from our Accounts Manager (who who should be in touch with you today) and they will be working out a full refund refund from the first time you requested your account to be bundled."

That was 60 days ago. There's no refund in sight and my emails are ignored by the accounts guy who is supposedly all over this.
 
Rickster said:
Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 644ms, Maximum = 725ms, Average = 674ms

C:\Users\Ricky>ping bras.afrihost.com

Pinging bras.afrihost.com [155.239.255.250] with 32 bytes of data:
Reply from 155.239.255.250: bytes=32 time=9ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63
Reply from 155.239.255.250: bytes=32 time=8ms TTL=63

Ping statistics for 155.239.255.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 8ms, Maximum = 9ms, Average = 8ms


Only me on the network, these were taken 2 min apart.
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That's about as close to perfect as you can get! Thanks for the test results.

How was the connection over the weekend? Did you see those latency spikes?
 
snavem said:
On 29/06/2017 Afrifella wrote in response to a long running billing dispute: "I've received feedback from our Accounts Manager (who who should be in touch with you today) and they will be working out a full refund refund from the first time you requested your account to be bundled."

That was 60 days ago. There's no refund in sight and my emails are ignored by the accounts guy who is supposedly all over this.
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That's crazy! I'm following-up on this now!
 
Good day,

Just a quick one, How long it takes for a relocation of a line process to be completed, and are there any financial implications regarding this process to be expected, How much can I expect to pay for this process.?
 
Man_D said:
Good day,

Just a quick one, How long it takes for a relocation of a line process to be completed, and are there any financial implications regarding this process to be expected, How much can I expect to pay for this process.?
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Relocations don't usually take that long, but it does depend how far the line is being moved. :)

If there are any charges needed for the relocation our Team would have notified you ahead of time.
 
snavem said:
On 29/06/2017 Afrifella wrote in response to a long running billing dispute: "I've received feedback from our Accounts Manager (who who should be in touch with you today) and they will be working out a full refund refund from the first time you requested your account to be bundled."

That was 60 days ago. There's no refund in sight and my emails are ignored by the accounts guy who is supposedly all over this.
Click to expand...

AfriGenie said:
That's crazy! I'm following-up on this now!
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74 days and counting. What did the follow up that you mentioned 14 days ago reveal?
 
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