Just needing to find out if anyone else is experiencing problems with the Alcatel OneTouch L850v USB Modem from MTN on a Windows 10 based system? I find that it takes Windows 10 2 minutes to regsiter the device is even connected as a USB modem. The reason for this is that upon connecting the device, it first detects as a USB thumb drive (USB memory stick), after it has checked that the MTN software is already installed, it then decides to convert to a MTN modem. During all this time it looks as if the modem is connected but Windows 10 has not yet registered the DNS for the device and so will not find any website. It then takes about 30 seconds or a minute before Edge decides to open the browser to the Modem's front page. It then takes an additional 30 seconds to a minute for Windows to register that the device is now the main form of internet and can use it for browsing.
I do not have a problem with waiting for 5 minutes before the device becomes available but other users are not as patient and so I can understand it from their perspective. I have tried this device on two seperate computers although both Dell with i7 (6th generation) processors and 8gb+ RAM.
I have an old D'Link modem that only supports 3G and I seem to get better and faster connection times than with the MTN software on this preloaded MTN Alcatel OneTouch L850v usb modem.
I just need to see if my I.T. skills are really deteriorating that drastically or if others have experienced the same thing?
I suspect it to be firmware related but MTN does not offer any firmware upgrade for this device at present and I cannot seem to locate any other firmware that might be compatable with this usb modem device.
The firmware is L850_EF_01.16_03 and the files are dated for the 30 October 2014. All seem extremely old. Now I know the alternative option is to go for a Wifi router but I know the user does not want something as bulky as the wifi router. So only other option is to purchase another USB modem that supports LTE, any suggestions?
I do not have a problem with waiting for 5 minutes before the device becomes available but other users are not as patient and so I can understand it from their perspective. I have tried this device on two seperate computers although both Dell with i7 (6th generation) processors and 8gb+ RAM.
I have an old D'Link modem that only supports 3G and I seem to get better and faster connection times than with the MTN software on this preloaded MTN Alcatel OneTouch L850v usb modem.
I just need to see if my I.T. skills are really deteriorating that drastically or if others have experienced the same thing?
I suspect it to be firmware related but MTN does not offer any firmware upgrade for this device at present and I cannot seem to locate any other firmware that might be compatable with this usb modem device.
The firmware is L850_EF_01.16_03 and the files are dated for the 30 October 2014. All seem extremely old. Now I know the alternative option is to go for a Wifi router but I know the user does not want something as bulky as the wifi router. So only other option is to purchase another USB modem that supports LTE, any suggestions?
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