All things Sunsynk (Deye, Inge, etc...)

Neuk_ said:
Mmm, disconnect in terms of the SunSynk app, it doesn't seem to fit any of the scenarios listed? Our grid is up, it is at 232V and 50Hz, I have run the house off of it for most of the day but not via the inverter, our inverter grid relay is disconnected even though it recognises there is grid.
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Mine says "closed" where you have "disconnected", with grid present.
 
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CrazyBob said:
Hey that's pretty cool that they've added this now.

I've been handling automations for my inverter settings via home assistant (via solar assistant MQTT), but that is super handy if you don't want a full-blown HA setup.
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The Eskomcalender web site looks abandoned and the developer who was a student is working full time.

I have used an automation as below with the "Use Timer" setting so the "Use Timer" setting gets turned off when the grid drops. If loadshedding continues, hopefully Solar Assistant devs will find another source.
When
Grid voltage		Set
Use timer
0 V to 60 VDisabled
200 V to 250 VEnabled
 
Neuk_ said:
When closed your inverter uses or can use grid? Mine reports disconnected and does not use grid at all for anything.
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Sorry, that was a fail. Meant to say: Mine says "closed" where you have "disconnected", with grid present.
 
DawieZA said:
Sorry, that was a fail. Meant to say: Mine says "closed" where you have "disconnected", with grid present.
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Aah, that makes more sense, I would expect to see closed if grid is present and within tolerance, even if not being used for loads or to charge batteries.
 
I see there's a notification on the system now:
Dear Sunsynk Connect Users,
We are aware of the current service issues affecting the platform and are actively working to resolve them.
We will provide further updates shortly. We apologise for any inconvenience this may cause and appreciate your patience.
Please note that this issue does not affect the operation of your system..
Sincerely,
Joel Egan | CIO | Sunsynk Group
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Neuk_ said:
Same here, I would think closed is grid present and available, open is no grid available, disconnect or similar to be grid present but not useable for some reason.
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Grid's off here today (maintenance) and my relay status just says "Disconnected"
 
FlashSA said:
So something has changed - my 3 plants that used to refresh every 1min (before going back to 5min last year) are now refreshing every 2min.

My 4th plant which has always been set on 5min, is also refreshing every 2min.
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Mine now not updating every 2 minutes, it seems to be set to 6 or 7 minutes.
 
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