So here's the story:
December 2012 I decided to try out uncapped. I bought 1mb/s uncapped account from Afrihost(not line rental though, used line from Telkom 5gb account) and that's when trouble began.
I started noticing my line loosing internet connection for a few seconds then picking it up again.
This happened quite often.
January I went to Access, but the D/C issue stayed.
During all this time, when ever I called Telkom to complain all they did was re-create the port.
Feb, I went to Telkom 1mb/s uncapped as they dropped prices and now I could properly rage at them w/o them blaming the issue on Access or Afrihost.
Not to my surprise, the D/C stayed. by this time I already replaced my router, bought new tele cables for the house to rule out anything that may be my fault. I even had a technician come over, fiddle around and leave.
Called another one over, luckly this guy was more sympathetic and helpful and he said this in response to me telling him my line is uncapped.
"Uncapped?? ooooo then there is nothing I can do for you. You see Telkom throttles uncapped account heavily. The DC trend on uncapped accounts started with MWeb and now all the rest also do it."
Then he suggested that I move to a 20GB account ect.
Anyways I just wanted comfirmation that I am not the only one? because if they really do this to all uncapped accounts, why isn't anyone raging? I can't play online games like this. It's utterly ridiculous.
Oh, and I will add that the technician said he isn't actually allowed to tell me this. Makes sense why they only recreated the port every time I called.
December 2012 I decided to try out uncapped. I bought 1mb/s uncapped account from Afrihost(not line rental though, used line from Telkom 5gb account) and that's when trouble began.
I started noticing my line loosing internet connection for a few seconds then picking it up again.
This happened quite often.
January I went to Access, but the D/C issue stayed.
During all this time, when ever I called Telkom to complain all they did was re-create the port.
Feb, I went to Telkom 1mb/s uncapped as they dropped prices and now I could properly rage at them w/o them blaming the issue on Access or Afrihost.
Not to my surprise, the D/C stayed. by this time I already replaced my router, bought new tele cables for the house to rule out anything that may be my fault. I even had a technician come over, fiddle around and leave.
Called another one over, luckly this guy was more sympathetic and helpful and he said this in response to me telling him my line is uncapped.
"Uncapped?? ooooo then there is nothing I can do for you. You see Telkom throttles uncapped account heavily. The DC trend on uncapped accounts started with MWeb and now all the rest also do it."
Then he suggested that I move to a 20GB account ect.
Anyways I just wanted comfirmation that I am not the only one? because if they really do this to all uncapped accounts, why isn't anyone raging? I can't play online games like this. It's utterly ridiculous.
Oh, and I will add that the technician said he isn't actually allowed to tell me this. Makes sense why they only recreated the port every time I called.