If your battery has drained to zero and now the phone won’t respond then try this
Pull the battery
Start out by pulling the battery out of the phone for a few minutes then put the battery back into the phone, put the phone all back together and then plug it into your ORIGINAL charger that came with the phone. Make sure that you use the original charger that came with the phone. If you don’t have the original charger then make sure that your charger is a manufacturer approved charger. An HTC charger might look exactly the same as a Samsung charger but some brands don’t get along with other brands. Check out Amazon.com for some good deals on a charger. Usually they are amazingly affordable. Just do a search for your specific phone and you shouldn’t have a problem finding a manufacturer approved charger and or data cable.
If your battery is built into the phone and you cannot remove the battery from your smartphone then try to perform a simulated battery pull. Many phones have a method to restart the device, usually by holding down specific buttons or keys on the device. Much like the Motorola Atrix HD simulated battery pull or the Sony Experia simulated battery pull where you hold the volume down key and power key simultaneously while the phone is powered off.
Check the outlet
Sometimes we can be too close to an issue and can overlook something as simple as a wall outlet attached to a light switch that’s turned off. If the light switch is designed for turning off and on a light and the switch is off then there is no power coming from the outlet and obviously your device isn’t going to charge.
Try a different outlet
This can go hand in hand with the above suggestion. Try a different outlet to make sure it’s not a power socket issue.
Try using a computer or car charger
Using a computer or car charger instead of a wall charger can sometimes put a quick charge on your battery and get it to respond as well.
Keep charging it
If you have tried these methods and your phone isn’t responsive due to its battery being drained 100% then it can be difficult to get your phone to charge again. Try charging it for at LEAST a couple hours on an outlet you know to be working, even all night if possible. Lithium ion batteries can take a while to get to charge again if drained all the way. So try charging it for a while, to see if you can get it to take a charge again.
You might need a new battery
If you try these tips and suggestions or have tried all these things already and there is still no response, and your phone is completely dead and will not recognize a charger then you might need to try another battery.
You can buy another battery online, again I recommend Amazon, but if you have had your phone for less than a year and the battery is not damaged in any way (check the gold leads that connect the battery to the phone and the liquid damage indicator, also check the battery for any bloating, warping, or corrosion or buildup). If your battery is in good shape and you have owned it less than a year then chances are you can get a brand new replacement battery for FREE under your manufacture warranty. So try that first because free is always in my price range.
Try a different charger
If you have tried a different battery then make sure you try your original charger first, as mentioned above. If there is no response then it might not be your battery but your charger that has malfunctioned and might need replacing. If you have any spare chargers try those to see if you can get a charge out of your phone.
Replace the device
If you have tried a different battery and a different charger and your phone is still little more than a paper weight then you should start reviewing your replacement options, especially your possible warranty options. Check out How to file a warranty claim on a cell phone for some guidance on how to go about filing a warranty claim on a cell phone.
Good luck
If you check the outlet and leave your phone plugged into a charger over night then that will typically bring a dead battery back to life. I hope you enjoyed the article and hope even more that you were able to get your phone up and running smoothly again.
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