Anyone get a RAIN external 5G unit installed?

[BlackJack1301]

Just curious if you got everything working 100%?

Rain came and installed one Saturday and getting over 400Mbs on the outside unit. Hoever we could net get the internal unit to connect, they tried on 2 different units. So house does not have wifi yet, the Ethernet cable running from outside unit is currently plugged into a PC, they are coming back later this week to try again, but just wondering if anyone else got the external and if the internal unit is working correctly. Were any settings made, or changes to the router's setup?

 

[SauRoNZA]

How does it connect? Wirelessly?

 

[BlackJack1301]

How does it connect? Wirelessly?

So the external unit has an Ethernet cable running up to it, also powers it, so it's a POE device outside. Then out of the power brick that powers the outside unit there is a data cable that runs to the inside unit.

If you plug this cable into a laptop or PC it gets an IP and can access the internet just fine. But try any device other than that and it does not work. I have tried to setup old wifi routers as an access point and like i said the internal Huawei device had no luck, it is supposed to be simple as plugging it in and providing the house with wifi...

 

[SauRoNZA]

Sounds like NAT isn't working and it's assigned the WAN IP to a single device.

It's very worrying if Rain technicians couldn't make their own product work though....

Also ethernet running from outside to inside is so....pre-historic.

 

[BlackJack1301]

I wonder if getting a proper access point will work... nothing fancy, some layer 2 thing like this?

Access point

 

[BlackJack1301]

Sounds like NAT isn't working and it's assigned the WAN IP to a single device.

It's very worrying if Rain technicians couldn't make their own product work though....

Also ethernet running from outside to inside is so....pre-historic.

Yep...

They said next time they are coming they will bring a technician that has more network skill, so will see... but yeah worrying and annoying.

 

[SauRoNZA]

Yep...

They said next time they are coming they will bring a technician that has more network skill, so will see... but yeah worrying and annoying.

If a single device works but many don’t then NAT is disabled or not configured.

An Access Point won’t make any difference to that.

What IP do you get on the device plugged in directly?

 

[BlackJack1301]

Ipv4 address is 10.94.47.X
Subnet is 255.0.0.0
Gateway 10.0.0.1
dhcp server is 192.168.8.1 (this is the outside unit)
DNS 41.73.59.11
DNS 41.73.59.10

 

[SauRoNZA]

Most definitely seems like it is passing the WAN address to the 2nd device which means something on the outside device is configured wrong.

The IP and Gateway not being in the same ranges and DHCP in yet another seems very broken to me, but it could depend what they are trying to do here, but regardless it works.

I would expect you to get an IP, Gateway and DHCP all in the same range and then you either use the Inside device purely as an Access Point, or have it do the DHCP to the rest of your network.

So based on the above I would expect the outside device to be connected to a WAN port on the Inside unit and it to then be configured purely as a Router doing nothing else and not interfacing with the 5G at all.

I would reset the unit (inside one) if I was you and set it up with a Automatic (DHCP) WAN link and then in Router Mode if it gives such an option.

 

[SauRoNZA]

Wow, the manual is utterly useless, so I can't even guide you other than the WAN port being on Ethernet 2.

https://consumer-tkb.huawei.com/ccpgw/msa/TKB/app_0000000000011227-CcpTKBKnowOut/ctkbknowout/servlet/show/knowAttachmentServlet?knowId=en-us00736355

What are the chances they connected it to the wrong port (the top one)?

 

[BlackJack1301]

Yeah it is very weird, i tend to agree the problem seems to be the way the outside one is configured. There is only one port, it has a port on the bottom... can't remember the model number, will have to look it up tonight, but yeah the inside router i have tried all the different settings there were and reset it many times.

I hope they bring someone that knows what is what tomorrow on these units... does seem like a weird setup and not much in documentation, other than connect it and everything will work

 

[SauRoNZA]

Yeah it is very weird, i tend to agree the problem seems to be the way the outside one is configured. There is only one port, it has a port on the bottom... can't remember the model number, will have to look it up tonight, but yeah the inside router i have tried all the different settings there were and reset it many times.

I hope they bring someone that knows what is what tomorrow on these units... does seem like a weird setup and not much in documentation, other than connect it and everything will work

I'm not talking about the outside unit being connected to the wrong port, I expected there to be only one.

I'm talking about the inside unit, if it's connected to the wrong port then it almost certainly won't work as the NAT functions will only apply to connections coming through the WAN link, which appears to be exactly your problem.

But the fact that the manual refers to it as a WAN or LAN link tells me you'll need to configure it as receiving internet over that link, but that's where the manual becomes useless.

MAYBE you are lucky and it just works if plugged into that port.

 

[cavedog]

Even if you set a router inside with dynamic ip it should work but you will have a double nat issue. Can you login to the external unit and see what settings they have set up there.

 

[ld13]

This thread lacks pictures.

Also ethernet running from outside to inside is so....pre-historic.

Lol, why?

 

[SauRoNZA]

Even if you set a router inside with dynamic ip it should work but you will have a double nat issue. Can you login to the external unit and see what settings they have set up there.

Doesn’t appear there is any NAT, so there shouldn’t be a double NAT.

 

[SauRoNZA]

This thread lacks pictures.



Lol, why?

It just is.

Impractical and cumbersome for installation and limits you to specific location etc.

 

[ld13]

Impractical and cumbersome for installation and limits you to specific location etc.

I am sorry, but I think I am misunderstanding you

How else would an outside unit (of any sort) enable a user inside to make use of it? Wifi? But that would severely limit the distribution of the signal. A lan cable to a basic AP of sorts solves that "problem".

 

[SauRoNZA]

I am sorry, but I think I am misunderstanding you

How else would an outside unit (of any sort) enable a user inside to make use of it? Wifi? But that would severely limit the distribution of the signal. A lan cable to a basic AP of sorts solves that "problem".

It solves it sure.

You are forgetting there is both an inside and outside unit in this case.

Not to mention in many cases (with walls around a property) an outside unit on its own could actually distribute better in select instances.

It would just be more elegant with a wireless mesh solution, to have the outside unit do the WAN connection and bridge it to a unit (or units) inside.

Would even boost signal across the home if positioned well.

I’m actually not sure why the inside device is still necessary at all in this equation as it’s a very expensive device now only using very few of its functions.

An external unit with two indoor mesh network points would have been awesome and customer first.

 

[ld13]

You are forgetting there is both an inside and outside unit in this case. Not to mention in many cases (with walls around a property) an outside unit on its own could actually distribute better in select instances.

Maybe I simply do not have the best of experiences when it comes to mesh or wifi repeaters. Do not get me wrong, they have their place (I am using one for now), but I am of the opinion that this ain't one such an application.

In this case the device is POE as well, so there is no skipping the lan cable in any case. Even if it had a mesh setup (which would be cool/nice), I would personally always opt for that lan cable and then distribute a wifi signal from there.

I have heard of a mesh system using 5ghz wifi between the APs and clients then connect on normal 2.4ghz. Something like that might work better and reduce the noise etc.

 

[SauRoNZA]

Maybe I simply do not have the best of experiences when it comes to mesh or wifi repeaters. Do not get me wrong, they have their place (I am using one for now), but I am of the opinion that this ain't one such an application.

In this case the device is POE as well, so there is no skipping the lan cable in any case. Even if it had a mesh setup (which would be cool/nice), I would personally always opt for that lan cable and then distribute a wifi signal from there.

I have heard of a mesh system using 5ghz wifi between the APs and clients then connect on normal 2.4ghz. Something like that might work better and reduce the noise etc.

No, repeaters are all rubbish and have no place.

Mesh is a very different setup to rubbish repeaters.

But anyway devices like these would have a direct wireless bridge and nothing like a hack job repeater.

For that matter could even use Bluetooth.