Anyone getting regular dc's with cybersmart?

[krycor]

dude.. if you complain of latency.. well thats isp independant to an extent due to most isp's being resellers of either saix or IS. Saix has been having issues lately(like for last 2 weeks on thurdays with pings in the 800-1200ms heck that made me wonder if they switched over to IS or can loadbalance or something, yeah i know.. but i was drinking lotsa coffee at the time) with latency besides the fact that shaped saix dsl is icky at times.

 

[Guybrush22]

here is the bulsh*t response i recieved with the same problem of disconects


"Here are the last 30 entries in your Logs

As you can see our Session timeouts are every 12 hours - This will no longer be neceesary shortly

The Port Errors are the problematical ones - Port-errors are ONLY a router or a line problem

Since Telkom started their upgrading of all 192 circuits to 384 and the 1024 cicuits to 4096 we have had a fair amount of issues with Netgear routers which was not the case before

I suggest you re-set the router to the factory defaults and then re-insert our settings

regards

Dave"

I have been using Webafrica for this month and they have been excellent, good service and support. Also using a netgear router and not having any problems.

 

[3Y3W17N355]

I've been with cybersmart for a month, Im not having any problems with my account, although I agree that the service is terrible the price more than makes up for it.