Anyone Got a Contact at PostNet

[DStvNothingOn]

I sent an International document package last week your Benmore branch.
The documents are on hold with Aramex now.

Aramex called me to say the account is on hold.

I then called the Postnet number they said I must Call the branch.
I called the branch they said I need to call the store owner, the store owner isn’t answer is phone.

So I am going to in circles and the documents are urgently needed.
With no clear answer how this can be solved.

Anyone got a number or email address that can help at Postnet?

 

[DapperDanMan]

The documents are on hold with Aramex now.

Find out whether the parcel is still in SA.

If yes, try and retrieve it - or better yet:

Make a direct payment to Aramex to have it shipped out. (They could possibly reassign it to your own Aramex account.)

That will solve the urgency problem.

You can always [try to] claim back your initial payment from Postnet, at a later stage.