Anyone using Web Africa 2MB Uncapped?

blunt

blunt

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I was on the WA 4MB uncapped when it first started and was quite pleased with it, until the spat of Network f* ups. I moved to 1MB uncapped as the price of 4MB was a bit too high. I could handle the rolling cap on 4MB uncapped but the 1MB uncapped rolling window was an utter joke, I work from home and without any torrents I was permanently in the red zone.

Does anyone use their 2MB uncapped product now?

- How does it compare with MWEB, if you have used MWEB's uncapped? Is it worth paying the R109 extra (I have a 2GB Home+2MB line with WA and 2MB Uncapped data from MWEB) and sticking to MWEB for the great quality connection they provide
- If you work from home/use this at your office, how does it cope and what kind of downloads do you do?
- Have they fixed their 12am -> 6am "Download+" times? I recall there were issues with it counting stuff incorrectly.

I will never (at the current state of their network) move to an IS product again, and I will not use OpenWeb again until they get a support ticket system so that I know my emails get received, this post is particularly about MWEB vs. WA.
 
I've had both

blunt said:
- How does it compare with MWEB, if you have used MWEB's uncapped? Is it worth paying the R109 extra (I have a 2GB Home+2MB line with WA and 2MB Uncapped data from MWEB) and sticking to MWEB for the great quality connection they provide
Click to expand...
If you want consistency and quality, R109 extra isn't that much to pay for peace of mind
blunt said:
- If you work from home/use this at your office, how does it cope and what kind of downloads do you do?
Click to expand...
Quite well, I worked at home for the last 3 years, can't imagine life without MWEB. Web Africa kept giving me endless issues, especially during office hours where speed counted. Sure I was on the "home" package, but still, why could MWEB provide the same thing they claim they do but without all the issues? Downloads were jugging away in the background while I worked, perfectly.

blunt said:
- Have they fixed their 12am -> 6am "Download+" times? I recall there were issues with it counting stuff incorrectly.
Click to expand...

I've left so I wouldn't know if WA fixed their Download+ times, in all honesty, probably not. Their programmers aren't top notch and introduce more bugs into a live system when "upgrading" that I care to count (in fact, I have, and gave some brilliant constructive feedback which fell on deaf ears and never got looked at, so I stopped counting as I really loved Web Africa)

With MWEB you get better speeds after hours of course (that's how everything works) but your main protocols (including gaming if you want to game through lunch maybe) is spectacularly optomized to give you the best performance. I can't tell you how many days I woke up and didn't feel like working and did a few quick dailies in WoW WITHOUT lag spikes or slow downs like I experienced with WA
 
blunt said:
- Have they fixed their 12am -> 6am "Download+" times? I recall there were issues with it counting stuff incorrectly.
Click to expand...

Hi Blunt,

We have corrected the download plus issues and everything is working 100% now.
 
Forgot to mention, I torrented/http downloads mostly. The torrents automatically throttled when I used mail/http/rdp. giving me full speed. Compared to WA's account where it slowed down mail/http/rdp

In fact, I went and bought unshaped prepaid data at WA expecting better pings for WoW, turns out it was 3 times WORSE than their uncapped shaped offering and MWEB kicked their asses by another 200ms less during office hours. Not only 200ms less, but LAG FREE (ping <> lag)
 
AcidRaZor said:
I've had both

If you want consistency and quality, R109 extra isn't that much to pay for peace of mind
Quite well, I worked at home for the last 3 years, can't imagine life without MWEB. Web Africa kept giving me endless issues, especially during office hours where speed counted. Sure I was on the "home" package, but still, why could MWEB provide the same thing they claim they do but without all the issues? Downloads were jugging away in the background while I worked, perfectly.



I've left so I wouldn't know if WA fixed their Download+ times, in all honesty, probably not. Their programmers aren't top notch and introduce more bugs into a live system when "upgrading" that I care to count (in fact, I have, and gave some brilliant constructive feedback which fell on deaf ears and never got looked at, so I stopped counting as I really loved Web Africa)

With MWEB you get better speeds after hours of course (that's how everything works) but your main protocols (including gaming if you want to game through lunch maybe) is spectacularly optomized to give you the best performance. I can't tell you how many days I woke up and didn't feel like working and did a few quick dailies in WoW WITHOUT lag spikes or slow downs like I experienced with WA
Click to expand...

Thanks AcidRazor, I'm also a long time home worker (going on 6 years), so reliability is quite important - as well as latency (hence refusing to go IS). I dont game at all so that is not really a bother for me.

I assumed this might be the state of affairs with Web Africa, it is unfortunate as I was a huge fan as well. I have a client who has a Home Capped 25GB account where I go to work every now and then, and that is fine pretty much all the time - but uncapped is another story it seems, I use around 100GB per month so I can't get capped accounts.
 
@blunt
I had WA's 1Mb uncapped, this was just before they removed their 6hour windows (they still keep their 7 day windows). I moved to Mweb and have since then, not had a day of trouble. Not a moment, in fact. I can just +1 everything AcidRaZor said about their performance.
Trying out Afrihost's 2Mb uncapped now and my 1Mb Mweb account blows it out of the water.
 
froot said:
@blunt
I had WA's 1Mb uncapped, this was just before they removed their 6hour windows (they still keep their 7 day windows). I moved to Mweb and have since then, not had a day of trouble. Not a moment, in fact. I can just +1 everything AcidRaZor said about their performance.
Trying out Afrihost's 2Mb uncapped now and my 1Mb Mweb account blows it out of the water.
Click to expand...

Afrihost is a great ISP but IS is an epic fail.. I'd be interested to see how MTN performs.

I'm a huge fan of MWEB but R369 does seem a tad on the excessive side for a 2MB package. But they have the stability thing going for them which is why I'm ok with it for now.
 
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