I can't remember if I paid in advance for my cell contract or in arrears. My contract ended on the 1/1/2013 and VC deducted the amount but no airtime was added for the month. I did cancel the contract to go over to prepaid.
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Are contracts in Arrears?
- Thread starter marco
- Start date
R13...
Honorary Master
Yes it's in arrears hence post paid. You use, they reconcile and send you a bill.
ChilliGirl
PopCornPeddler
You canceled. You still owed them 30 days money. So possibly the reason why they billed you. Also could be money you owe due to calls...
R13...
Honorary Master
Not those kinds of arrears my good man. He's asking if it's post paid, which should be obvious.
Ockie
Resident Lead Bender
Normal contract (excluding top up)....the usage is in arrears...but the subs is real time. Your subs will be run pro rate at the date of activation. If you used R300.00 or calls during Jan...you will then pay for this end of Feb.
Top Up runs on the pre-paid engine and usage is real time.
Top Up runs on the pre-paid engine and usage is real time.
Yes, it is postpaid 5 months unpaid debit orders. I have 2 contracts phone and a Laptop and both of them in the legal Dept.
So, Ockie. You say a Top Up Contract is the same as Prepaid. In other words a Top Up will be in Advance. Mine was Top Up and VC deducted the amount on the 1'st of his month but did not add the airtime.
What number do I phone to get it sorted?
Ockie
Resident Lead Bender
Top Up is not exactly the same as prepaid...but it works on the prepaid billing engine. You may contact 082111
Phoned 082111 and got shunted around from Dept to Dept. Ended up with a phone number 0821946 that does not work.
Seems like the confusion is that I went over to Prepaid from TopUp contract a day before my next payment was due. The payment came off but nobody there knows how to manually "Top Up" a PrePaid SIM.
Seems like the confusion is that I went over to Prepaid from TopUp contract a day before my next payment was due. The payment came off but nobody there knows how to manually "Top Up" a PrePaid SIM.
I have a contract that is expiring on 27 Jan (according to vodacom website).
I just called the cancellations dept to make sure it is not continued. They tell me they can only set it to convert to prepaid on 31 Jan, BUT - they say that my account will still be debited on 1 Feb as the contract is post paid.
I don't recall ever post-paying.
This is a Top Up contract.
Velenoso
Expert Member
Definitely in arrears. And if you're with MTN be careful, sometimes these bastards don't charge me one or two months, then hit me with a huge bill. Very very annoying!