Arreas

[Leandreharmse]

I have a cellc contract that has ended the 31st of March 2019 it's been 2months already and and debits are still going off which I had to reverse because it has been payed up in full...I spoke to an agent and he told me that I need to pay up the amount that is in arreas in order for the contract to be canceled...when I took out the contract no one has ever advised me that I'm going to have to pay extras I refuse to pay this amount because I have other responsibilities to take care of ...that is why I did not renew this contract plz advice what I should do because this is unacceptable and it needs to be sorted out ASAP .. it's really reflecting bad on my name and I refuse to pay for 2 extra months

 

[isie]

I have a cellc contract that has ended the 31st of March 2019 it's been 2months already and and debits are still going off which I had to reverse because it has been payed up in full...I spoke to an agent and he told me that I need to pay up the amount that is in arreas in order for the contract to be canceled...when I took out the contract no one has ever advised me that I'm going to have to pay extras I refuse to pay this amount because I have other responsibilities to take care of ...that is why I did not renew this contract plz advice what I should do because this is unacceptable and it needs to be sorted out ASAP .. it's really reflecting bad on my name and I refuse to pay for 2 extra months

You did not renew - but did you cancel the contract?

 

[Leandreharmse]

You did not renew - but did you cancel the contract?

Yes

 

[Cell_C]

I have a cellc contract that has ended the 31st of March 2019 it's been 2months already and and debits are still going off which I had to reverse because it has been payed up in full...I spoke to an agent and he told me that I need to pay up the amount that is in arreas in order for the contract to be canceled...when I took out the contract no one has ever advised me that I'm going to have to pay extras I refuse to pay this amount because I have other responsibilities to take care of ...that is why I did not renew this contract plz advice what I should do because this is unacceptable and it needs to be sorted out ASAP .. it's really reflecting bad on my name and I refuse to pay for 2 extra months

Hi Leandreharmse,

Please PM us the following information:

1. Contact Number
2. Data number
3. ID Number (This is if you are not familiar with the number associated to your data contract).

^NS

 

[Krypt0n1te]

Think you quickly want to delete that post.
Send it via a PM (Personal Message)

 

[Craig_]

084 I'd 934

You should take down your personal information and rather PM (personal message) it to the CellC rep.

I was going to ask if you were from worcester but the person I know from there that shares your name is somewhat older than you.

 

[Leandreharmse]

Sorry I'm new on here but thank you

 

[isie]

Yes

As long as you cancelled at least 1 month before the 24 months was up then you're not liable for the 2 months - Cell need to ensure they processed this correctly and explain to you why it was not captured correctly .