Article: 10111 police hotline mess

The 10111 police hotline failed to radio police to help a disabled man whose wife had been bludgeoned to death in their Durban home, the Sunday Tribune reported.

Edda Jumaima Botha was reportedly beaten to death in her home in Athlone Park early of Saturday morning.
 
Off topic, but why haven't we switched fixed lines over to 112, like cellphones? Surely it's better to teach people 1 emerceny number.
 
cr@zydude said:
Off topic, but why haven't we switched fixed lines over to 112, like cellphones? Surely it's better to teach people 1 emerceny number.
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This was supposed to have been done for the worldcup. It was a FIFA requirement... Guess who got a envelope with money from under the table?
 
So what's new.... just another government department not being able to deliver on their mandate. The rot runs deep and is becoming more and more visible.
 
I wish this would have been a minister. After all they are just (literally) average South Africans, but with a fancy title.

I would then like to have seen the commotion that it would have caused and potential change to how we do things. The reason this case doesn't matter is because it is the status of the person in society that depends any repercussions and/or change to how things are done. Just like any other murder or crime, it is a number. The more these things happen, the more we get dulled to the nature of the issue. I feel in order for us to really pay attention (more importantly change), someone of prominence has to die, brutally with 50 other people and things must be like hollywood far fetched.

If not then most people are like oh ja ok another murder/robbery etc. Ah look the rugby!

Pity for the victims, but the only thing we can do is use our vote next year to stop this joke this country is becoming.
 
I phoned 10111 last month. It rang for about 15 minutes and then went dead.
 
10111 has been a problem for many years. My alarm control room was told in 2007 never to phone 10111 when a customer needed the SAPS. Rather to phone the local station. Many stations (Grassy Park, Mitchells Plain) just do not answer the phone, so SAIDSA organised private numbers of the station commanders. This only works when they are there. I once asked a Station Commander why he did not forward those calls to his mobile phone. He asked how this could be done as he had never heard of this idea.
 
There is no accountability w.r.t. these phone jockeys.
They are civilians and this is just another job to them.
They don't care whether someone is being raped or murdered on the other end of the line.

Wouldn't be surprised if there is some sort of call counting happening amongst them -- maybe something like this...ahh look she/he has only answered 10 calls so far, I'm on no. 17 already. Not a damn am I answering another till he/she has answered her quota.
 
raind33r said:
There is no accountability w.r.t. these phone jockeys.
They are civilians and this is just another job to them.
They don't care whether someone is being raped or murdered on the other end of the line.

Wouldn't be surprised if there is some sort of call counting happening amongst them -- maybe something like this...ahh look she/he has only answered 10 calls so far, I'm on no. 17 already. Not a damn am I answering another till he/she has answered her quota.
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They took the job knowing the responsibility of it, like paramedics I'd hope their attitudes aren't like that at all.
 
chrisc4290 said:
My alarm control room was told in 2007 never to phone 10111 when a customer needed the SAPS. Rather to phone the local station.
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I phoned the station first on two landline numbers and at least 30 times a piece. No response.

When I finally did get the cops round (which entailed going to the station) their response to the situation I believe was 'hauw!'.
 
There is no national helpline, its only an illusion, always call either your security company, local police station, metro police, neighbour etc. anything but 10111..
 
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