Autopage's thrifty tactics

[revere007]

I have tested Autopage's call centers' "High volume of calls is being experienced" tactic for the last week... Every time I phone the automated voice tells you that they are experiencing "High call volumes".

Being in service delivery myself I find it hard to swallow that a company in the caliber of Altech will use this tactic to compensate for inadequate call center staffing or infrastructure.

anybody ever had problems cancelling a service with Autopage while I am pi$$ed off with them?

 

[Other Pineapple Smurf]

Struggled my butt off, and ended up getting hold of a "special" callcenter that handles cancelations. They employee sales staff who try and convince you to stay with them by offering you a better deal.

Not with them anymore and happy, even though I pay 5 times more on my new contract.