Had the same before. Always interesting to see what people think of different software, I suppose it is the same as anti-virus distro's. I personally hate Trend because it does not pick up a virus even if you direct it to the infected file, other people love the product. I distribute XoftSpySE and what people like or dislike of the product in South Africa (this is not advertising), but purely giving feedback to Canada of how to improve the product. Also does the South African market really know what spyware is and maybe when they download the free anti-spyware programs, that spyware is not attached to these programs already?