So tonight I have high latency again. The lady at the call center told me on a fibre my ping of 90ms and 35ms jitter is fine. What a way to doge having to attend to a problem. I made sure nothing but my pc is using the internet. my download speed is fine 10mb down 5mb up also tested with openserve guerst account gives me a ping of 5ms and 0-1ms jitter but on the axxess account I get 70-100ms jitter. Why am I keep being treated like an idiot and being lied to?
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Axxess high latency
- Thread starter nelis
- Start date
Hi Nelis, please email your account details to [email protected] so I may look into this. Thank you.
WTF. I already did like a few times already. please can someone just tell me how do you get axxess to respond to this. I'm at a loss here. they have such pathertic service. I think it's time to get ICASA involved about this. I already di took Telkom too ICASA and it worked to get my ADSL line sorted but now on fibre and have exact same issues.