Axxess order delivery

MirageF1

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Jun 29, 2018
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#1
HI just ordered their basic 20GB SIM only package to bide me over until i get my fibre sorted at my new possie.
I'm based in S Subs, CT.

Just wondering how long approx it takes to deliver and if they notify you that its on it's way so one can make suitable collection arrangements?
 

SlowInternet

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Oct 11, 2006
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6,167
#2
I would also like to know. I received a sms yesterday morning (4/12) that I will be contacted within 24 hours to confirm delivery address. Up to now nobody has contacted me.
 

pedruid

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Jun 27, 2006
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#3
I would also like to know. I received a sms yesterday morning (4/12) that I will be contacted within 24 hours to confirm delivery address. Up to now nobody has contacted me.
I live in PE and my neighbour signed up for their 20 Gib/m and has benn waiting over a week for delivery.
 

MirageF1

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Jun 29, 2018
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#4
I live in PE and my neighbour signed up for their 20 Gib/m and has benn waiting over a week for delivery.
I do hope he's an exception rather than the norm.
Not looking gr8 though..at least Afrihost was pretty on the ball in keeping one up to date and supplying their service once ordered...
 

SlowInternet

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Oct 11, 2006
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6,167
#5
I live in PE and my neighbour signed up for their 20 Gib/m and has benn waiting over a week for delivery.
I do hope he's an exception rather than the norm.
Not looking gr8 though..at least Afrihost was pretty on the ball in keeping one up to date and supplying their service once ordered...
I just received a sms advising that my sim card will be delivered on or before 12 Dec. Seems like they are not in a hurry to deliver any sim cards
 

Inn3rs3lf

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Mar 18, 2010
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1,862
#6
I have been waiting over two weeks for signing up with Axxess and their Cell C offering. I got the sms stating I would be contacted, three days ago. Nothing. I called them myself today and they state next week. Who knows. Have a look at Hellopeter for Digital Planet and their delivery...it's pathetic.
 

epah

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Apr 22, 2014
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1,045
#7
I am in joburg and mine also took over a week when I ordered back in feb/March
 

MirageF1

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Jun 29, 2018
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#8
Bad start...can only get worse....

think I might cancel now and sign up elsewhere???, cant be arsed with these reseller/ISP's sharks with no infrastructure or clue about CS.
 

MirageF1

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Jun 29, 2018
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1,666
#14
Sim finally delivered midday today, RICA'd by RAM delivery driver at my front gate....internet came online within 2 hours of placing sim in my router so not too bad i guess.

Speeds very modest...5-7Mbps dl, 0.10Mbps upload and I notice connection slows/freezes intermittently every few minutes whilst browsing...

Guess you get what you pay for - R219 for 20GB.
 

SlowInternet

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Oct 11, 2006
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6,167
#15
Mine has been down since Saturday night and I only get generic replies from the consultants. Seems like they cannot read and doesn't know what to do
 

MirageF1

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Jun 29, 2018
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#17
HI anyone with Axxess LTE/-A that pays via Debit/CC.

My line has been suspended and no matter how many times I try to pay using their crappy &$^%$ vcs.co.za payment system it gets denied for no reason although I have more than enough funds avail and all i get from Axxess support is its been denied contact your bank!

Frustrating to say the least...day 2 with no internet access for my mother.
 
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