Axxess & p2p..throttling?

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LoneGunman

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On axxess, and been having a prob for the last couple of days with with both DC++ and torrents - speeds are crawling, whereas http and everything else is fine. (Just had a geek around to check settings on router. Everythings fine on my side.)

Called telkom to ask for test of line. axxess said there was one other person a while back who had the same abrupt loss of speeds and it turned out to be telkom exchange prob.
Axess shrugged off the problem for the last two days, telling me it was 'just the usual end of month' people trying to finish their caps, now they're aware that this isn't the case. But they're unable to explain this loss of p2p. (Getting 0.5 - 3k downloads in dc++ and torrents - when formerly it would be anywhere from 8-15 with each thread.)

Am doing testing with someone using a telkom account, going to be comparing the same downloads using axxess vs telkom account, to see if there's a diff. Currently it looks like p2p ports are being throttled here.
If the same torrents download at 30KB via telkom ISP, and only 0.5kb via axxess, then they have some explaining to do.

Naturally I'd like this fixed, so that I can use up my 30 gigs as fast as possible, and then buy more.
 
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I've just emailed Paul to ask for some clarification on this.

As far as I've been made aware, Axxess accounts are identical to Telkom ones.
I've just asked a simple question whether accounts under the axxess.co.za range can be throttled.

I've personally not noticed any difference over the last two weeks between my axxess and my old Telkom account.

I do know that the Telkom account would sometimes exhibit poor p2p performance, not often enough to be irritating however.
 
They are looking into it - just got a reply from Axxess - it's definately not any policy from their side.
 
I hope not, its the first glitch since I joined 'em.. and its a biggie, given that I live on dc++ and occasional torrents. Dont need low pings,online gaming or anything else for happiness, just dc++.
*twitchy and ready to run, covered with scars and spittle from dialup, then Sentech, then IBurst*
:)
 
Voice And Messeger Software

Just trying to find...out why the Audio is so terrible on skype and messenger software,

On ADSL, is this just a latency issue or are there some settings or something that I can look into,

Or is because all axxess accounts are shaped?

®DJ
 
why would you be able todo that?

anyway you wouldnt want to stay with your broadband connection...u know - with telkoms ultra cheap and realible lines with a MASSIVE cap...








BTW thats sarcasm
 
DC++ works fine with me in Cape Town. SAHub no problem. 3 game iso's today. 4th on it's way now!
Speed at +/-40kb in and 10kb out constant.
I am on a 512k line and a 10Gb account from Axxess.
Are you guys sure that it's not just a local Helkom problem in your area?
They have been doing a lot of upgrades around the country lately!
I recall being down for about 3 hours last night and it was my adsl line that was down.
You can't slam the reseller for that!
 
first off, no ones 'slamming' the reseller(s) - I'm merely saying
'what the f--- happened to my ability to download off IRC, DC++ (international) and the odd torrent at a good speed.' I could do it two days ago, not now.
Now its Iburst at its throttled best.
And from the odd post here and there from some others, there seems to be other pockets where variations of this are happening to other users, some are seeing the p2p grind to a halt, others are seeing http slow down, and others have no problems at all.
So something seems to be unfolding.

And btw, saying DC++ works fine for you and pointing to a local Hub as proof - isnt really proof at all - that's local. Its not proof of any international accessibility of DC++ for everyone.
 
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AFAIK

The Axxess accounts are identical to normal 3gig accounts with only 10 times the bandwidth and single logins the difference. P2P shaping would thus be an issue during business hours...
 
antowan said:
AFAIK

The Axxess accounts are identical to normal 3gig accounts with only 10 times the bandwidth and single logins the difference. P2P shaping would thus be an issue during business hours...
Click to expand...

I wish - still no p2p bandwidth - trying to get hold of the latest ubuntu test builds (breezy badger) via torrent - can't get over 4k per second, even though the torrents have plenty of seeders.
 
just take various screenshots and send em in to axxess, thats what I've done/am doing - already had mail saying thanks, this'll help them when they have meeting with some Telkom head honcho on monday..
*nudges axxess* come on, I'm your number one fan, fix this and I'll be buying enough extra b/w consistently to keep you guys in expensive new lava lamps :P
 
I've now hit 11k per second, so who knows WTF is going on here - if it is SAIX heavily shaping, I'm hoping axxess and other ISP's have sufficient power to suggest they stop f@cking around with bandwidth people are paying good money for.

At this stage, I can't see what else it can be other than shaping, for the simple reason that all other protocols are working fine - then again, local DC++ is normal speed ?

Arrhgh - wish I knew someone important geek in the SAIX NOC !
 
My international torrents are going at 35k+ at the moment, not SAIX shaping then.
 
I'm having the same problem - used to work ...now nothing.

Can someone please help me
 
anim8 - its not something that can be fixed, I think on the user side - call axxess - so that they know its now a perhaps increasing number of users having this problem. I've had it for a couple of days now..
 
Phoned them - they're trying to find out what's happening.

Promised to post an explanation as soon as they have one.

Apparently it's not only them?
 
there was some n00b briefly manning the phones there, (he himself said that he was just babysitting the phones and didnt know much about the net) franco was apparently on his way in - and I'd just missed paul who'd left a few minutes earlier - so keep trying. When axxess works its brilliant, so hold off on any assumptions yet re them.
Spoke to franco - sent through screenshots, they're just as much in the dark at this point, but the more hard data users can send them, I think will help them when they ask Telkom on monday what the hell's going on.

Hmm, best case scenario, some dork frikkie at Telkom is idly messing around - worst case scenario, these are the first shots of Telkom deciding to throttle the bandwidth it resells, in order to force the users to purchase its own 'unshaped' packages.

(Telkom when I called them friday were very firm in telling me that 'port prioritization' was always happening, and the only packages that guarantee p2p are their own 'special' R800+ 'unshaped' accounts.)
 
Im dl via bittorrent 27/42 seeds/peers Im on dsl384 and Axxes 30g account. I am getting 25 kb/s average going up and down liek a yoyo. Uploading almost hits 42 kb/s. So someone is definetly shaping more than usual. Are these speeds normal for the amount of seeds and peers?
 
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