Axxess - R10 fee not refunded

[MrG]

I opened up a ticket about incorrect billing of R10 on my account. I replied to the ticket on 2016-07-22 15:46:58 but I have still not received any answer.

What is the best avenue to discuss this with Axxess?

I am not entirely sure what happened here.

 

[Icemanbrfc]

Send a pm or message to Axxesslady on here

 

[MrG]

Send a pm or message to Axxesslady on here

Thanks.

For the record, R10 does not mean much I am just OCD over correct billing.

 

[The Axxess Lady]

Thanks.

For the record, R10 does not mean much I am just OCD over correct billing.

Hi MrG, please send us a mail with your account details to [email protected] so we can look into this for you asap.

 

[Christo4]

If I remember correctly - credit card cost.

 

[Necropolis]

R10, the horror.

 

[Fulton17]

R10, the horror.

As the OP said, he is not worried about the money. He is OCD and I support him 100%

In addition if every time a business makes a small mistake like this and no one spoke up, what would happen. A 100 mistakes and a cool R 1 000 profit for nothing.

Try short paying a business R 10 and see if they just say the horror and let it slide.

 

[Christo4]

#7 - Agree
It is a C/C entry and the OP did not pay anything.