Axxess threshold...

[Merlin]

Hi all,

What is the threshold at which Axxess starts throttling uncapped accounts?

Our household has two main 'net users - one of which is mostly using it for the odd YT vid', browsing and email.

We're on 386 uncapped.

Having read about the impressive hauls many people get on their lines over many years, I would say that I am a notable user of bandwidth, but nowhere near the levels of the notorious.

We endured torrid access over the last two weeks or so, resulting in us b*tching at Telkom and then at Axxess - who eventually responded saying that we were being throttled for excessive usage.

I still have not figured out how to view our bandwidth usage on the Axxess control panel - which bites compared to WebAfrica's.

How is it possible that two people on a 386 line can be construed as heavy users on the network?

"Uncapped" my ar5e.

Is there anyone that actually offers a more realistic interpretation of "uncapped" for 386 users in ZA?

I don't game online, so I'm not after ping times - just a decent stream of uncapped bandwidth.

Thanks.

 

[Gtx Gaming]

its 384 package lol

think 384 get throttle after 5gb in 10days or something like that.

just get openweb gold no more throttling or mweb would be fine if you just download steam games.

 

[hungrybeaver]

Axxess ToC:

Acceptable User Policy - 24/7 *

10 day Rolling Window - If you're in Top 20% of IS users for the 384kbs, 512kbs and 1024kbs connection speeds, your traffic will be prioritized according to a star rating *
User Policy applies 24/7, Weekends & Public Holidays

You must be in the 20%. I had the same issue with my 512 service and my speeds were on par with dial up. It was ridiculous.

Is there anyone that actually offers a more realistic interpretation of "uncapped" for 386 users in ZA?

Openweb Gold. Switched to Gold and have had no issues whatsoever. I think they're the only ones who offer proper uncapped packages.

 

[jahk]

Mweb shappes you badly, until they change their policies then openweb gold is your best shot, a little more expensive but works the best.

 

[Merlin]

384. Sorry.

Hmmm, thanks everybody. I'll have to scratch around for extra bucks for OW.

I could probably rake up 5 Gb in a few days just surfing and emailing.

Anyone got a get-out-of-Africa ticket for me?