Bad customer support... not happy!!

[AfriMan]

Thank you Afrihost. I used my first 10GB without one single problem. Got my e mail to warn me about used data. Good service. Keep it up! Thanks!

Awesome

 

[AfriMan]

Same here, also receive communication via SMS but that is delayed by a day once I consumed all my data with percentage.




There has to be a dedicated department for Afrihost Mobile queries(someone who is able to deal with them directly), noticed when lodging a support ticket there is no option to choose Afrihost mobile I send all my communication to ADSL queries etc, even on their live support(Afrihost mobile webhost) their isn't a department.

We're still working on updating all our systems. Support tickets should allow the Mobile option now. Will check on the live chat system