Bandwidth Auditing

[kaspaas]

Hi,

is there a bandwidth usage auditing process in place?

Or is it a case of being forced to accept that Telkom does the byte-counting in an honest ethical way, and the ISP's use it again in an honest way to resell Telkom's products?

 

[bwana]

Run everything through a proxy, then you can measure usage yourself and you'll be able to pick up any discrepancies.

 

[kaspaas]

Run everything through a proxy, then you can measure usage yourself and you'll be able to pick up any discrepancies.

I have traced such discrepancies. However, taking on Telkom is way to expensive in both time and money.

Therefore...

The issue is not the consumer having to check if he gets what he pays for, it is the seller that needs to prove that he delivered what he promised.

The recent issue of toilet paper is a very relevant one: It is up to the sellers to prove that they indeed delivered a legal roll of toilet paper.

Similar to bread: It is the bakery that has to prove they delivered the appropriate weight of bread.

Similar it is up to Telkom to deliver proof that they indeed did provide what they sold.

 

[bwana]

I'd have to say that your ISP should be held accountable. You're paying them after all. Its their responsibility to take it up with telkom.