- BANNED -

Jase said:
FFS! Sorry to hear :( I wondered why you weren't on this morning.

Let me know if I can help in anyway.
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you guys play this before going to work? :wtf:

I don't even make the effort to eat breakfast :erm:
 
Dear ******

We have determined that your account has been compromised using a Key Logger or Trojan virus which can be used to obtain the account name and password of Battle.net or World of Warcraft accounts used on that computer, or through means such as account details scamming via malicious websites or e-mail.

To ensure the security of your account, we recommend following the Security Checklist on our Account Security Site, which can all be found at:

http://eu.battle.net/security/

We have now reset your password and you will receive further details in a separate e-mail. Please make sure you have performed a virus scan before using this password. You will be able to change this password at your leisure, using the Battle.net Account Manager feature on our web site, located at: https://eu.battle.net/login/

A link to change your password will be sent from [email protected]. If you cannot locate your password, please make sure to add [email protected] to your contact list. This can most easily be achieved by sending a blank mail to that address, which automatically ensures future mails will be accepted and put in your inbox.

You can then use the Password Retrieval feature found at: https://eu.battle.net/account/support/login-support.xml in order to retrieve your password, if the email address registered to your account is correct and you can provide your secret question and answer. If this fails, do not hesitate to contact us via our webform (https://eu.blizzard.com/support/webform.xml), and we will issue you another password.

We have also lifted any temporary suspensions or closures on your account, and you should now be able to access the game again.

Please be advised that further incidents of unauthorised access may lead to additional suspensions and loss of characters, items and gold, all of which can be avoided by following the preventive measures on the Account Security Site.

We hope you continue to enjoy your experience in World of Warcraft and all other Blizzard Entertainment products!

If you wish to review our current Rules and Policies for World of Warcraft and Battle.net, they can be found at:
http://www.wow-europe.com/en/policy/
http://eu.blizzard.com/en-gb/company/about/termsofuse.html


Game Master Vilsemo
Customer Services
Blizzard Entertainment

http://eu.blizzard.com/support/index.xml?gameId=11

Please note: A Blizzard Employee will never request the password to your account or e-mail address
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Ban lifted, that is service :D
 
Too bad I can't play now I need to go to work......

But I'll play from work a little later, nothing to do at work tonight as the installation is complete just some regression testing. So I'll farm my ores I wanted to do today a little later tonight :D
 
Somone added a authenticater on my account before, so e-mailed blizzard to remove it, they took way to long to respond back, then i posted it on the forums and was removed in less than 15minutes, posting on there forum is faster than e-mailing them.

I also had a problem where i could not add my credit card, something about "account is blocked for payment" this time i could not wait, so i called blizzard and problem was sorted imediately, all they asked was my name and account name and my security awnser.
 
Eina... I feel for you dude. Getting banned is my worst nightmare, especially if it's not my fault. Ocasionally when I loose a roll on something I really want I'll go into a raging sulk and spout curses and unspeakable profanity to the person who won :D Then when I've calmed down I realise I might've gone a tad too far and hope no one reported me :o
 
Envictus said:
Eina... I feel for you dude. Getting banned is my worst nightmare, especially if it's not my fault. Ocasionally when I loose a roll on something I really want I'll go into a raging sulk and spout curses and unspeakable profanity to the person who won :D Then when I've calmed down I realise I might've gone a tad too far and hope no one reported me :o
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Ow you one of those kiddies :0
 
Envictus said:
Eina... I feel for you dude. Getting banned is my worst nightmare, especially if it's not my fault. Ocasionally when I loose a roll on something I really want I'll go into a raging sulk and spout curses and unspeakable profanity to the person who won :D Then when I've calmed down I realise I might've gone a tad too far and hope no one reported me :o
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WTF does that have to do with getting your account banned. Perhaps i missed it a few pages back..:sick:
 
How long do they take to respond :). they locked my main for some reason and I can not get in...did the mail and everything......Hope something happens we raiding tonight.
 
Fayera said:
How long do they take to respond :). they locked my main for some reason and I can not get in...did the mail and everything......Hope something happens we raiding tonight.
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Depends how busy they are really, would be best if you can call them via skype.
 
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