Battlefield 4 and 8ta

R

Raven_007

Member
Joined
Jan 20, 2014
Messages
14
Error

Game disconnected: Client closed down connection. Check your network connection and make sure that port 3659 (UDP) is open.

Are you ****ing kidding me? Telkom how long are you going to take to fix this problem????!!!!! Fix your ****!
 
Telkom

Telkom

Expert Member
Company Rep
Joined
Jun 2, 2011
Messages
2,246
Raven_007 said:
Error

Game disconnected: Client closed down connection. Check your network connection and make sure that port 3659 (UDP) is open.

Are you ****ing kidding me? Telkom how long are you going to take to fix this problem????!!!!! Fix your ****!
Click to expand...



Hi Raven_007

Please PM us your contact details for further assistance.

Regards
Telkom Mobile
 
F

flikc

Member
Joined
Jan 10, 2014
Messages
28
ABSOLUTELY NO FEEDBACK AT ALL!!!! Just the same message over and over that they are still busy, how on earth can this problem still occur. We have been having this issue since last year. I really doubt that I will port my voice contract to them.
 
F

flikc

Member
Joined
Jan 10, 2014
Messages
28
Thank you Telkom Mobile for sorting my problem. I will test it over the weekend and see how it goes. It will be great if we can finally sort this problem for everyone. :)
 
B

Bobbin

Executive Member
Joined
Oct 22, 2009
Messages
9,477
Just purchased BF4 recently. I'm not even using a router, just tethered to a tablet. So port forwarding is out of question I think. Noticed I was also getting this error on some servers.
 
D

dewit777

Member
Joined
Mar 26, 2014
Messages
12
Telkom Mobile said:
Hi dewit777

As advised telephonically, Kindly respond to the PM sent with the required information.

Regards
Telkom Mobile
Click to expand...
Here are the listed ports needed to play BF4

TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300

and

between 30000-31000 for the servers.
 
F

flikc

Member
Joined
Jan 10, 2014
Messages
28
Hi everyone,

They were able to fix my problem after a long struggle. They know exactly what the problem is. I live in Pretoria and had the same problem. It has nothing to do with the ports. When you can't see the ping of the server you also can't connect. Try to do a tracert to the server and you will see that there is an issue with one of their routers/firewalls. You must ask TM to route your traffic via Rosebank instead of Pretoria. Your problem will be fixed. I don't know when they will fix the problem instead of changing 1 by 1.
 
J

Jacques_mybb

Well-Known Member
Joined
Oct 7, 2010
Messages
230
Who did you speak to at Telkom? I don't have time to explain to call centre personnel what re-routing my traffic means.

flikc said:
Hi everyone,

They were able to fix my problem after a long struggle. They know exactly what the problem is. I live in Pretoria and had the same problem. It has nothing to do with the ports. When you can't see the ping of the server you also can't connect. Try to do a tracert to the server and you will see that there is an issue with one of their routers/firewalls. You must ask TM to route your traffic via Rosebank instead of Pretoria. Your problem will be fixed. I don't know when they will fix the problem instead of changing 1 by 1.
Click to expand...
 
F

flikc

Member
Joined
Jan 10, 2014
Messages
28
I really can't remember the name. After a message TM sent me a message and then we arranged a conference call. I suggest the best is to contact TM on the forum. I will sent them a message to ask who we can contact regarding this.

Jacques_mybb said:
Who did you speak to at Telkom? I don't have time to explain to call centre personnel what re-routing my traffic means.
Click to expand...
 
D

dewit777

Member
Joined
Mar 26, 2014
Messages
12
Telkom has contacted me as well to confirm a session with their technical department. Hopefully I can get it sorted :)
 
J

Jacques_mybb

Well-Known Member
Joined
Oct 7, 2010
Messages
230
Some feedback from my side. I had a telecon on Tuesday night and they were able to fix my problem as well. All the South African rooms now have a ping and I am not having any disconnects. Will continue to monitor. Thanks to Lucy and her team from Telkom for the assistance.
 
Telkom

Telkom

Expert Member
Company Rep
Joined
Jun 2, 2011
Messages
2,246
Jacques_mybb said:
Some feedback from my side. I had a telecon on Tuesday night and they were able to fix my problem as well. All the South African rooms now have a ping and I am not having any disconnects. Will continue to monitor. Thanks to Lucy and her team from Telkom for the assistance.
Click to expand...

Hi Jacques_mybb

You're welcome:)
 
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