Best ISP for openserve in PTA

[nelis]

Hi there

So I want to know what is the best isp that's going through openserve in PTA. Currently with 400GB cap at Axxess and I'm not happy with their service.

First my issue. Lately I've been experiencing latency and timeout issues to international sites and rarely local sites but I've been in contact with axxess with them unable to solve the issue. This was the exact same issue when I had ADSL. I've send them traceroutes and also contact Axxesslady with little to no response. Whenever I have the issue I switch to a test Telkom/openserve account one of the technicians gave me to test (not the guest account a legit account) and everything works, no timeouts and consistent ping.

I play some games that doesn't have local servers like pubg, rainbow six siege and I get massive lag and connection timeout issues but not on Telkom/openserve account.

So I have done also the following test from different accounts and another fivbre line we have at work that runs on neotel neobroadband 10mb/10mb fibre(man they awesome). I do a ping to bbc.co.uk and guru3d.com (only 2 sites I can think of in my head that doesn't have local caching) and on the work fibre line it's stable 180-182 (bbc.co.uk) and on my fibre line at home (axxess) 177-230 with timeouts. on my home fibre Telkom/openserve account it's +-200ms and no timeouts.


Currently I'm on 400GB capped account unshaped but think I should change ISP due to axxess unable to respond and not even bothering trying to fix it.

 

[Mr Scratch]

Grab an account from Afrihost and Web Africa (free 1GB) and test those, then consider grabbing a small R1/GB account from Vox and test that. Only way to narrow down which ISP works the best for your use is to actually test it.

Also, please do all tests on an idle line via cable.

 

[Level7]

Give us a try uncapped unshaped no FUP. www.level-7.co.za click fibre

 

[nelis]

Give us a try uncapped unshaped no FUP. www.level-7.co.za click fibre

I want something that's month to month and can accept eft. do you accept eft? also it will help if you can cancel any time.

Ok so I also just called axxess and they said because i signed up in october during the free installation promotion period I have to stick to them for 6 months at least otherwise I have to pay the R3000 installation fee. That's also 1 bad thing but i think many service providers works that way with the free installation.

 

[stefan9]

Cool Ideas.

 

[nelis]

Cool Ideas.

They can't provide me with fibre in my are. I already checked. Seems like I will have to either man up and pay the cancellation fee or wait 4 months hope to get this resolved

 

[Level7]

I want something that's month to month and can accept eft. do you accept eft? also it will help if you can cancel any time.

Ok so I also just called axxess and they said because i signed up in october during the free installation promotion period I have to stick to them for 6 months at least otherwise I have to pay the R3000 installation fee. That's also 1 bad thing but i think many service providers works that way with the free installation.

Yes we offer month to month or contract options