Two thumbs up on level-7
Hi Guys,
Just some quick feedback with regards to Level-7:
Around two and a half months ago; Chris and Mario came and sorted out the line of site at my premises in Arundo Estate with a high level of integrity and professionalism. I received my antenna and was setup within a week after confirmation of line of site; and on the receival of the new stock on the antennas. The install was done by Igor and a young tall guy with dark hair (Sorry, I forgot your
name), these two guys sorted out the install and later Chris came by to sort out the settings, they worked until very late the eventing to sort out my connection on site. It was done in a very professional manner.
The site had some initial bugs on it, but Chris and the team was working around the clock to give their customers the best service available.
If I can say one thing about their service, it would be; "They are the best in the country". They are always available to assist with any issues (even when I was bugging them at 11:30 PM on a Saturday, they would be responding within minute [I am probably what you would call - a very irritating customer])..
I am currently on the 8mbps line, and the ping is very good and stable and my speeds are very stable at around 8mbps.. In the last month, I have had zero issues with them, except when there is power outages, but in these cases, they would pick it up before I would and, notify their clients and work on fixing the problem (I have not had downtime for more than an hour or so in these case)..
For everyone trying to figure out what works and does not work; I have unotelly running perfectly, netflix and hulu+ on two apple tvs stream simultaneously (You will need at least a 5mbps stable to do this - stable 2.5mbps on one), all PlayStation services (psn, ps+ and online gaming [on international servers]), bittorrent (these are shaped a bit, but only in peak hours [This is I think from 6PM to 9PM] but the shaping is nothing to serious, which is perfect for me, as my wife and I watch netflix during those hours). As far as I have checked; they do not block anything.
If you are looking for good service and stable internet for watching some videos and maybe a bit of gaming, I highly recommend taking a line with them (The 2mbps is very well priced if you consider the price of 3g data with the mobile operators nad even if you consider line rental prices from Hellcom with a uncapped bundle on top [we could not get ADSL in our estate as Hellcom did no provisioning for newer estates]).
These guys are very-very good at what they do and I VERY HIGHLY recommend them. They are worth every penny. I have already converted my eldest brother to convert from one of the competitors (I will not mention whom they are, but their website lists their packages as MB (megabytes) per second instead of Mb (megabits) and when you call to confirm, they will assure you it is MBps, but when talking to the engineer whom does the server side settings it is apparent to be Mbps and that no-one in the firm doing sales knows the difference - which for all that do not know why this is important; is 8x the speed difference).
Also, to be noted; I have no affiliation with Level-7, nor do I get any compensation in any manner from giving then raving reviews (I am just a very satisfied customer).
Regards,
Jannie - The annoying Level-7 customer