Big contract mix up

[saj]

Hi,

I'm really desperate to get this problem sorted out. The contract was taken out last Friday 9 September already.
I've tried all avenues before posting here.

I changed from 8ta prepaid 072*** to 8ta contract. I requested that I would like to keep this number for my new contract. However I was issued with a new SIM card and the new number is now 081***

I tried calling 180 and I went back to Nashua Mobile where I took out the contract. No one is able to assist.

Is it possible for someone/anyone from 8ta to look into this matter and try and ensure that 072*** is the number that must be used for my contract?

Thanks

 

[Telkom]

Hi,

I'm really desperate to get this problem sorted out. The contract was taken out last Friday 9 September already.
I've tried all avenues before posting here.

I changed from 8ta prepaid 072*** to 8ta contract. I requested that I would like to keep this number for my new contract. However I was issued with a new SIM card and the new number is now 081***

I tried calling 180 and I went back to Nashua Mobile where I took out the contract. No one is able to assist.

Is it possible for someone/anyone from 8ta to look into this matter and try and ensure that 072*** is the number that must be used for my contract?

Thanks

Hi
Please email your 8ta number, contact details, ID number and where you applied to [email protected].
Thank you