Big drop in ebucks earned per rmonth

shinji

shinji

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I'm surprised to see how much eBucks earnings have dropped since the "new & improved" system kicked in on 1 July.

On average I have earned easily over 1000 eB every month, by just doing my normal banking.
This month I was rewarded a whopping 6 eB for the same transactions/actions (you pay 20 eB per month as a "service fee"). :wtf:

This is the same for colleagues and family using FNB.

I know the rewards programmes banks offer are silly and really 'reward' only a very select few, but how can it fall off so dramatically? (FYI, my points didn't come from fuel purchases)

I am little upset, as I hoped to use the eBucks to buy Blu-Rays from Takelot in December... maybe I should cash out now? :whistling:
 
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Sinbad

Sinbad

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The new and improved system that kicked in on 1 July will only take effect from the NEXT eBucks allocation. Your whopping 6 eB was earned under the old rules, so you did something wrong...
 
SauRoNZA

SauRoNZA

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Erm...nothing should have changed on 1 July for this month's allocation.

So either something is wrong in the way it was calculated, or you did something wrong.

But if you were only earning 1000eB (R100) then you weren't doing very well in the first place so a simple failure like this would easily result in only 6eB.

If anything the new rules should see you easily earn much more than you did before because they are geared/targeted towards people like you.

Also, what service fee are you talking about?
 
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shinji

shinji

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Think it might be a calculation error... Something like this happened last year as well when the eBucks got rewarded very late.

Just shocked to see 6...
 
S

sjm

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shinji said:
Value Added Service Fee eB-20.00
Click to expand...

This is not a monthly fee, it's a fee for your prepaid purchases (airtime, lotto etc) and is dependent on how many transactions you've carried out (I believe it's R2 (20eB) per transaction but I might be wrong)
 
S

sudraka

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I was consistently on level 5 ebucks for about 3 years, and getting over 10 000 ebucks per month fairly often. With the new changes and without making any changes to my banking and spending etc I have dropped to level 3 and now only earn 2000 -3000 ebucks per months.

I really did hang on to FNB because my banking was almost "free" but now its not worth it anymore...
 
namzsteve

namzsteve

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OP is not alone, I earned about 369 this month. Surely it's the new system. I wasn't earning much either, usually around 3000 - 4000 per month. I'm shocked to see an earning of 300 on my side but 6 is something out of this world.
 
CathJ

CathJ

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namzsteve said:
OP is not alone, I earned about 369 this month. Surely it's the new system. I wasn't earning much either, usually around 3000 - 4000 per month. I'm shocked to see an earning of 300 on my side but 6 is something out of this world.
Click to expand...

Pretty sure they've made a mistake this month - they say I'm on level 2 and don't have a cheque or credit card, but I do.... Also a lot of the ebucks info isn't available on the internet banking site. I think they've screwed something up and are trying to fix it.
 
Sinbad

Sinbad

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Go to the calculator and see how you need to change your banking habits in order to recoup some losses.
 
namzsteve

namzsteve

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CathJ said:
Pretty sure they've made a mistake this month - they say I'm on level 2 and don't have a cheque or credit card, but I do.... Also a lot of the ebucks info isn't available on the internet banking site. I think they've screwed something up and are trying to fix it.
Click to expand...

I'm suddenly on level 2 from 5.
 
Dolby

Dolby

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They told me my account wasn't in good standing .... so I got zero eBucks this month. But I think she said she could see I was on level 5 still, but couldn't see how many eBucks I should have had

Took 40 minutes to show it's a system error, and now I wait to see what happens ...
 
Suspect99

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Sigh, if I do a cardless cash e-wallet to myself, does that count as a cash withdrawal at an ATM. I dropped to level 3, because it said "No" at "is your Cash@Till™ withdrawals greater than the value of all your cash withdrawals at ATMs and FNB branches during the month?"

Or do yo actually have to withdraw cash@till to benefit from this?
 
rorz0r

rorz0r

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Suspect99 said:
Sigh, if I do a cardless cash e-wallet to myself, does that count as a cash withdrawal at an ATM. I dropped to level 3, because it said "No" at "is your Cash@Till™ withdrawals greater than the value of all your cash withdrawals at ATMs and FNB branches during the month?"

Or do yo actually have to withdraw cash@till to benefit from this?
Click to expand...

In my case it's "0 > 0 == false" as well. Guess I should figure out how Cash@Till works but it's not going to make a difference anyway.
 
Sinbad

Sinbad

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rorz0r said:
In my case it's "0 > 0 == false" as well. Guess I should figure out how Cash@Till works but it's not going to make a difference anyway.
Click to expand...

WHen you go to checkers to buy bread, ask the cashier to add R10 cashback
 
S

*SynergyX*

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lol dropped from 5 to 3 as well..

looks like i need to switch to a fusion account now f3ck!!
 
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