Big Telkom fixed-LTE problems - SIM activation delays

Bradley Prior

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Big Telkom fixed-LTE problems - SIM activation delays

Many Telkom customers are complaining of delays when attempting to sign up for the company's fixed-LTE broadband packages.

Customers contacted MyBroadband and shared their frustrations on online platforms such as Hellopeter, with many stating that while they had received an LTE router and SIM timeously, it was taking weeks for Telkom to activate their Internet connection.
 
Damn, I've just cancelled my fixed LTE with CellC because of their poor service, and was looking at Telkom as the new provider :-(

Damned if you do - damned if you don't
 
I'm assuming that they are signing up with Telkom directly? I signed up via WebAfrica and it started working after about a day. Better yet, if the LTE goes belly up I'm not signed up for 2 years.
 
Everything the ANC touches...
 
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