Big thumbs up to telkom!!

[Runeblood]

I had the shock of my life this week when the Telkom ADSL area manager pitched up at my house to investigate why we had logged 41 faults on the line in 6 months. We were in the top 10 of number of faults reported on a single line this year. Yesterday the same manager pitched with two techies and they replaced everything from the exchange to the back of my pc at no cost to me. The re-wired everything, replaced everything and even glue gunned all the new cables to the walls. 4 hours later they finished and thanked me for the opportunity to fix the problem once and for all. I absolutely couldn't believe it...

Now that is something. If only all area managers showed the same ambition.

 

[Srack0verflow]

Telkom? What is that?

...nothing to do with counting

 

[Scoliosis]

I am in the Northcliff Area (Gauteng)...got excited for nothing though....repair lasted 24 hours and then my ADSL and home phone died ....

 

[Hemi300c]

I am in the Northcliff Area (Gauteng)...got excited for nothing though....repair lasted 24 hours and then my ADSL and home phone died ....

Prob only the one line they shift from top complainant to the next top complainant..............

Life is so tough in Africa.........