Billing problems

We'll... I haven't seen any debit order go through my account. After 4 e-mails to accounts@wirelessbullsh%t.co.za , I have still not gotten a reply. 2 weeks guys. What are they doing? I am going to throw this modem at them..... probably through a bloody window. And it's no idle threat either. I once threw a telkom phone through a window, straight at a security guard in the Telkom Offices.

Actually..... I have a better idea...... considering I'm not paying at the mo, lets seem if I can get my downloads past the 25gb a week mark.....
 
Crash said:
And it's no idle threat either. I once threw a telkom phone through a window, straight at a security guard in the Telkom Offices.
Click to expand...

Explains your screen name. :D
 
bb_matt said:
It is quite sad - I hope they sort it out soon, otherwise all the disgruntled old Scumtech users will end up being right about the "once burned, twice shy" stuff.
Click to expand...

Yes. It's almost like they've used the same business model. Maybe they are using the same consultants or advisors. Or maybe someone in senior management came from Sentech.

Frightening.

*On bank balance patrol*
 
yeah abord, weve been billed. It should say GTECH in the reference line. Goto the hellopeter website, and voice your displeasure.
 
i have phoned them constantly for the past 3 days, asking them to sort it out, and all i get told is:

"we can log a call for u, and one of our managers will contact u later in the month"

I am now tired of asking, and tired of waiting, so I will take matters into my own hands, and give them a reason to phone me.

I have just had the debit order disputed, and the money returned to me by the bank. Iburst can now phone me up and ask me for there money, to which i AM going to reply "I will log a call for u, and contact u later in the month"
 
sweet... i just threatend with a fraud claim / small claims court and they called me back today...

tip, annoy Sasan Parvin by CC'ing him all correspondance... works for me...
 
Person to contact

Hi there,

The guy you want to speak to is someone called Sean Green. He phoned me and apologised, and said they would refund the most of the monies. Which makes me a lot happier. His direct line is 011 877 4719

We should also start a thread of all the contact details of the certain persons responsible. IE, put that silly Ramlall dudes, numbers, email addresses etc. Every person, and their position.

What say you?
 
hehehe, silly Ramlall dude

one thing i'm impressed by is their tower roll out schedule. it's WAY faster than Sentech's could ever be
 
Pan said:
...
We should also start a thread of all the contact details of the certain persons responsible...
Click to expand...
Please post those contact details in [thread=17258]this existing thread[/thread].
 
name on debit order?

Hi. Have just checked my bank account and a sum has been deducted that I do not recognise- can anyone who HAS had a debit order go off please tell me what the name is in the info field? Does it say IBurst or WBS or is it another name?
Thanks.... divv
 
noone said:
sweet... i just threatend with a fraud claim / small claims court and they called me back today...

tip, annoy Sasan Parvin by CC'ing him all correspondance... works for me...
Click to expand...
please can I get that address??? Thanks
 
Ping statistics for 196.4.160.2:
Packets: Sent = 5197, Received = 4135, Lost = 1062 (20% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 2453ms, Average = 194ms


*sigh*
 
No problemo, if anyone has any other WBS contact info they want to supply either post it in/on the Readme.1st thread, or if you want to go "covert" then send me an email, or a p.m.
 
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