Billing problems

Well it is the week after last, and guess what, the PROMISED (by Shaun Green & Mary-Ann @ WBS) REFUND of the R454 for March that was deducted without warning on 2005-02-16 after the other R1513.33 deducted (again without warning, actually they said they would not deduct until issues were resolved), STILL HAS NOT BEEN REFUNDED :mad:.

How can I trust a company that makes empty hollow promises? Why should I trust such a company that steals my money? Does anyone have an answer?
 
I'm just wondering how Vodacom would have handled this situation if this happened to them. Given that mistakes can be made, but they should be corrected with due diligence.

Touching client's bank balances like this is just unacceptable.

I wouldn't trust them ic!!!
 
I got contacted again to verify my banking details and my response has been the same " R 454 has come of my account here is the reference no......"

So i have been the lucky one

The response "I will make a note of it"
Guess what this is what they said last week too!!! :confused: :confused: :confused:
 
Tax Invoices...

I don't know if anyone else received emails from WBS with an invoice attachment, I received 4 such separate emails today, one for each month November2004..February2005 (nothing for March2005). Anyhow, none of these are proper Tax Invoices (just thought I should warn you if you are VAT registered & intend claiming back on Input Tax). Here is the content of my reply to Mary-Ann, et al:
ic emailed to Mary-Ann @ WBS said:
Mary Ann,

I do appreciate that you have sent these 4 Tax Invoices by email, however none of them is a valid Tax Invoice.
  • The WBS VAT Registration number (a 10 digit number that starts with the digit 4) is NOT reflected on these invoices anywhere.
  • The year and month of VAT Registration is also not reflected.

The above disqualify these as valid Tax Invoices as required by SARS.

Please correct these problems.

Regards,

ic.

Mary Ann Jansen wrote:

> <<Invoice.htm>>
>
Click to expand...
For the unenlightened, this is not nit-picking, there are several very stringent requirements laid down by SARS for Tax Invoices.
 
ic said:
, there are several very stringent requirements laid down by SARS for Tax Invoices.
Click to expand...
I believe your (in this case ic's) vat number must also appear on the WBS tax invoice - a new requirement from 1st March. Its only applicable to large amounts but worth getting in place from the start.
 
8321 said:
I believe your (in this case ic's) vat number must also appear on the WBS tax invoice - a new requirement from 1st March. Its only applicable to large amounts but worth getting in place from the start.
Click to expand...
Yes, for amounts >= R1000, was supposed to be in place last year, then the deadline was extended to this year.
 
ic said:
Yes, for amounts >= R1000, was supposed to be in place last year, then the deadline was extended to this year.
Click to expand...

>= R3000 after last year's amendments. By the way, I don't see the year and month of VAT registration requirement in section 20 of the VAT Act. I see SARS has some guidance on what is a valid tax invoice at http://www.sars.gov.za/v_a_t/taxinvoices/taxinvoices.htm and what is required for electronic transmission of tax invoices at http://www.sars.gov.za/v_a_t/nvat_rules/vat_rules_1-20.htm#16
 
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WBS does not need to issue a monthly Tax Invoice in terms of S21(7) of the Value Added Tax Act - the contract must just contain suppliers name, address and VAT registration number (missing or has it been updated) or provide supplementary documentation with this information. Proof of payment must be retained by the recipient.

This is an exception allowed when a number of progressive taxable supplies are made for a determinable amount.
 
Received modified Tax Invoices (htm attachments via email) from Mary Ann @ WBS, they now include the WBS VAT Registration number: 4600171906, which I have just verified in SARSeFiling to confirm that it belongs to WBS & not the mystery GTECH or whatever...

Has anyone figured out who/what GTECH is & why it is appearing on our bank statements instead of WBS?
 
According to Google search GTECH is a company contracted to the national lottery to provide the online lottery service and lottery terminals. Either WBS needed the cash and weren't capable of running the debit order run themselves or they factored their debtors book in order to raise cash quickly.
 
Well WBS's core business is providing the lottery network communications. So maybe GTECH owns them, or they own GTECH.
 
I wonder if we could sue them for fraud. We don't know who Gtech is, and why are they taking money off our accounts?!!!!! :D

I love it when a plan comes together...
 
GTECH is the neighour of WBS on the 21st floor in Radiopark. I saw it today.

Derail-A-Little: Seems the people from the "land of the rising son" are still here, I saw them running around the "mission control center" today, it seems the iBurst problems are far from being solved...
 
Thats funny kaspaas, anyway I wish they were people from Mpumalanga probably the ancestors bones would have solved our problems by now. :D
 
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