Billion modem / router ports not working

[marine1]

I think it may have been struck by lightning at some stage 2 ports work - lan and 2 do not. Is there a way to fix it?

 

[PC Direct]

If it's under warranty you could try get away with replacing it, or getting it repaired.

Not sure if their warranty covers lightning damage.

GL !

 

[proximiti99]

Place it in it's original packaging, put it in a black refuse bag, and guess whats next ...

 

[marine1]

 

[bekdik]

Have you done a hard reset?

 

[marine1]

Yes still no luck, weird only 2 of 4 are not working

 

[rexter]

Yes still no luck, weird only 2 of 4 are not working

i had the same problem then realised it worked till the previous night and it was lightening then - so yep guess it was hit by lightening

 

[BILLION Tech]

I think it may have been struck by lightning at some stage 2 ports work - lan and 2 do not. Is there a way to fix it?

All the Billion range of routers carry a 2 year Warranty in SA, I would suggest returning the unit to original place of purchase.