BitCo Consumer Review

Have you done another speed test using a different server and a different speed test tool
 
Interference or tech issue contact Mike tomorrow or Richard
 
Waiting for line to be handed over from last week wednesday. Damn holidays lol hope it gets sorted today or tomorrow latest!!cant wait anymore...:D
 
Had some bad line speeds last night from around 19:00. This morning it was fine again. It was raining this morning so no idea if rain affected it down the line somewhere. But no issues.

Apart from my debit order problems I'm having with Bitco at the moment... That reminds me, I need to log a call today.
 
Am I going to get credit on my account, or a refund? I have been charged for a 10mb/s but I have been downgraded to 5mb/s.

Please sort this issue out. You've all had a nice support free rest over this long weekend now.
 
Perhaps BitCo needs to go poach the Accounts staff from Screamer; who after all can't be keeping very busy anymore.
The one excellent thing about Screamer was always their Accounts Department.
 
Bitco pro-actively contacted myself today to have the banking details rectified.

I think it might have been due to the post I made on here Saturday morning when I was a bit pee'd off. Thanks Mike and Denise. Hopefully it's sorted now :)
 
Well it's not quite six weeks after ordering and they arrived as scheduled. Spent the last 4 hours installing as running cable to where I wanted was a biatch. They certainly don't cheap out on any of the equipment. Guy said they'll test for 48hrs so I guess he's confident.
 
rorz0r said:
Well it's not quite six weeks after ordering and they arrived as scheduled. Spent the last 4 hours installing as running cable to where I wanted was a biatch. They certainly don't cheap out on any of the equipment. Guy said they'll test for 48hrs so I guess he's confident.
Click to expand...

How long did you wait? I'm at week 4, still waiting very anxiously for my LOS and installation, I see many WiFi dishes popping up everywhere around my area, here's to hoping.
 
Friday would be exactly 6 weeks. I think they called to make this appt about 2 weeks ago so you should get a call shortly.
 
Now if only I could cancel my phone line without actually going to Rosebank...
 
Cal384 said:
Waiting for line to be handed over from last week wednesday. Damn holidays lol hope it gets sorted today or tomorrow latest!!cant wait anymore...:D
Click to expand...

So was yours handed over? Mine was installed last Tuesday and I'm still waiting. Sigh.
 
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